Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,473
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,925 out of
7,362)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Poor software updates
on March 2, 2020
Posted by: Bowhunter01
from Pennsylvania
I had to wait nearly a month for them to update the software so I could e-file my taxes, completely unacceptable. I could understand if I did my taxes in January that this could happen but not in February. I will use a different software to prepare my taxes next year.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Wink123
from Green River Wyoming
Verified Purchase:Yes
I like most things about this program except:
When there are errors the window to fix them is confusing,
It should be easier to navigate back to pages if you want to change something.
When there are errors the window to fix them is confusing,
It should be easier to navigate back to pages if you want to change something.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
This Software Makes Tax Preparation Stress Free!
on March 2, 2020
Posted by: NevilleTruth
from Golden, CO
Verified Purchase:Yes
I have been using H&R Block tax preparation software since 2011. Since the very first use, I have never considered using any other software to do my taxes. As I have never used any other programs to prepare my taxes, I cannot compare it to other software packages. Because it has served so very well, I have never even looked into other options.
Each year I purchase the software on CD, install it in a matter of seconds, and in a matter of a few more seconds, I have imported all of the information from the previous year's return. As anyone who is self employed and does their own taxes knows, most of the work each year involves organizing and categorizing receipts and documents, and adding up totals. That's the part I often drag my heels on, as it is tedious but necessary work. Using the software, however, is anything but tedious.
I am always so happy when I get all of my documents and receipts in order, as I know from 8 years of using this program that doing the actual taxes will mostly be a breeze. H&R Block software does all the computations, plugs everything into the forms, and asks me all the pertinent questions to enable me to complete my return. And it automatically updates the software after installation, and auto-saves regularly during the process of completing the return. I have only had to call a tax specialist once or twice in 8 years of using this software, as it is very clear and understandable (as much as any software can be, given the complexity of tax laws).
Other things I really like about this software are the Maximum Refund Guarantee, and the guarantee to stand behind the customer if there is ever an audit. And I have always felt confident about submitting my returns, because there is an accuracy review feature at the end that tells you if your return has any issues. It has a red, yellow and green "meter", with green being a review stating that the return looks great and should be free of any concerns about accuracy or complying with each set of new laws. I always feel better submitting my return knowing that it is in the "green zone" of being free of issues or concerns.
Perhaps other software packages do all of the things I have mentioned here. As I stated, I don't actually know, because I haven't looked back since 2011 because this software is truly easy to use, very well designed, easy to navigate through during the completion process (one can immediately go to any portion of the return, forward or backward, to double check items and edit anything as needed, or add anything that may have been forgotten or entered into the wrong area), and it has in fact gotten me the maximum refunds on my returns. The price I pay for the software each year really ends up being nothing, because I could never get the refunds I get by trying to figure out the complicated labyrinth that is tax preparation by myself, as I used to do before starting to use this software. I recommend it highly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Use H&R tax software and have filing confidence
on March 2, 2020
Posted by: Chuckbo
from Texas
Verified Purchase:Yes
Easy to use. And its very best feature is that if you buy the program you have access to an H&R tax expert online if you need help with tough tax questions.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: HDHALE
from Birmingham
Verified Purchase:Yes
The program imported last year’s basic information then asked questions to complete forms. It also imported financial data from Vanguard & eTrade.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MN filer
from MN
Verified Purchase:Yes
I give it 4-1/2 stars. It missing half a star is because of some annoying glitches in the program that should've been fixed and/or never been there in the first place. For example: after completing a rather complex return using the step-by-step interview, it program found two errors. Both errors were created by the program: it opted for A vs B, but still listed data in B which were flagged as errors needing fixing prior to filing. Well, I did not fill in the data in B manually, but I had to find it (obscure lines on form 8829) and figure out exactly what the problem entry was and how to manually remove it.
I had no issues like that in the prior years of using H&R, but this one took half an hour of my life that I will never get back
All in all, a better program than Turboo Tax based on use of ease and protecting my identity
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bhughesunt
from Denton, TX
Verified Purchase:Yes
I have used H&R Block Premium software for years. It fits my needs and those of my extended family. For one price, we can prepare and e-file up to 5 tax returns, and we do. The process is quick and easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CharlieB1
from Cecilia KY
Verified Purchase:Yes
I have used this software for several years and find it to be outstanding !
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock