Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,765 Reviews)
Rating breakdown 21,765 reviews
5 Stars
14,239
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,923 out of
7,360)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Judy W
from Los Angeles
Verified Purchase:Yes
I have always used H&R program, even when it was called Taxcut, to do my taxes. It's easy and user friendly. I used to do my friends taxes in Chicago before I moved to LA. They bought the program I suggested and now they do their own as well as their families. I love that I'm able to use the same program for my family as well. We're able to save money and I can take my time completing our taxes. Thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kbake
from Colorado Springs, CO
Verified Purchase:Yes
Too expensive. It doesn't even offer free state e-file.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Jason99
from minneapolis
Verified Purchase:Yes
was missing forms needed to claim an EV charger credit.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
3rd year using this, horrible experience each time
on March 31, 2020
Posted by: DAVID L2836
from baltimore,md
2018 was finished late this week. Trying to download & activate 2019. Continual password problems & resets that don't work.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Art 123
from California
Verified Purchase:Yes
Even with the premium version, as soon as things start getting a little complicated, the default action of the software is to tell you which form you need to get from somewhere and fill it out yourself - without ANY assistance from the software - and plug in the numbers. And after running the error check at the end, it MISSES key errors that cause your return to get rejected, forcing you go back in and manually find the problem and fix it yourself. Probably time for Turbo Tax.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Brian Martin
from Denver, CO
Verified Purchase:Yes
After years of trusting this software, it fell way short this year and delivered untrustworthy results. Support has been underwhelming and I am looking at hiring a last minute accountant to figure out their mess.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Couldn't e-File at all
on April 3, 2020
Posted by: KJBob
from New Jersey
The s/w would not connect to H&R Block's server despite extensive troubleshooting. "Help" only suggested what I had already tried. Had to print and file my returns.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: MATTHEWinWisconsin
from Wisconsin
Verified Purchase:Yes
All the "hidden fees" - pay for state files..pay to e file...better off just obtaining forms and mailing them myself...
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock