Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(21,766 Reviews)
Open Ratings Snapshot
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product. 
(
5,924 out of 7,361
)
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Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
2 out of 5
2
Trouble with software prevented return from being
on February 17, 2020
Posted by: Ronpa
from Lancaster Pa
Verified Purchase:Yes
Federal and state return were rejected when I first submitted them due to a software problem. When my program was updated I was able to resubmit it and it was accepted. My state return still is not able to be sent.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fast Accurate and the big tax returns.
on February 17, 2020
Posted by: Arleen Alan
from Parma, Ohio
Verified Purchase:Yes
My sister uses this H&R Block Premium Software every year and gets us back a good return!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
My HR Block
on February 17, 2020
Posted by: CAK4711
from Houston, TX
Verified Purchase:Yes
I have used HR Block formally TaxCut for more than 20 years and I have never encountered a problem. Their software is great and they have everything covered.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
I like it.
on February 18, 2020
Posted by: Sanchezr1
from Lanham MD
Verified Purchase:Yes
Easy to navigate.
User friendly.
In detail explanation of each subject.
I like it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Software Bug
on February 18, 2020
Posted by: BMJ1
Verified Purchase:Yes
Have used the software for years. This is first year that they had a bug that delayed my electronic filing by almost three weeks until they could fix the bug and provide a software update. Otherwise the package has worked well for me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
No update support.
on February 18, 2020
Posted by: Frustrated in general
from KS
Verified Purchase:Yes
I would rate it higher if you ever listened to user's comments and took action to correct issues with the software. I've been doing residential rental properties with your product for several years now and am frustrated with the fact that even though I use one vehicle for all 12 of my rental properties, the software assumes that each property has it's own vehicle, so I have to re-enter the same information each time. Also, even though I import the previous year's data, the depreciation type never carries over, so it has to be verified and corrected on each asset that I depreciate.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Just throwin' out some ideas
on February 18, 2020
Posted by: MMMmmeeee
from Madison, WI
Verified Purchase:Yes
Easy to use and well designed. One thing of note, and this isn't a big deal, but I of course had to go back and forth between the file explorer folders that stored the PDFs of my tax forms (W2, 1098s etc.) and the tax software. I wonder if it's possible for the system to allow for a small amount of temporary upload storage that lets you easily reference documents within the software itself. Say, a sidebar with a folder structure that lets you preview each document, and then close the preview and stay on the same screen of the tax filing, making it easy to fill in the numbers you just saw. You'd want to destroy the document storage after the session, of course. I wouldn't mind a calculator sidebar either! Although maybe you have that - I didn't actually check. Thanks!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Software performs well.
on February 18, 2020
Posted by: Tom S 25
Verified Purchase:Yes
I have used this software in prior years and find it easy to use again this year.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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