Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Very good but could be better
on February 15, 2020
Posted by: blotto13
from Apex, NC
Overall I am happy with this product and have been using HR Block tax software for about six years now. The instructions are clear and the software is well organized. My only complaint is downloading and processing financial institution data is not as clean as it could be. It would be good if the software asked you if you have financial data to download before you started working on individual forms, like 1099-INT, etc.. It's confusing when the software downloads 1099-INT, but the financial institution downloads everything - 1099-INT, 1099-DIV, etc.... It would be easier to understand if you could download all the financial institution data before you start working on the forms. After download it could show you what forms were downloaded up front, and you could then see if it actually got all the correct data. Make sense?
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Missing important forms
on February 15, 2020
Posted by: Unhappy Alaskan
from Alaska
In the past this has been a great product. This year however I need form 8911 which is not included and has no plans of being added. Now I have useless software that will require me to either manually file my return not using the software and including form 8911, or file with the software and then manually submit an amended return and wait for months for the rest of my return to be processed. Neither is acceptable for the amount this product cost. If you have purchaced an EV or a charging station for it stay away from this and go with turbo tax since they include all the proper forms. This will likely be the last year I use this software as having all the forms available is important to me and TaxCut misses the mark.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
love the ease
on February 15, 2020
Posted by: butch 47
from albany, oregon
Happy that I was able to use this software, thankyou
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: H Baker
from Dallas, TX
Verified Purchase:Yes
Received a deficiency notice from IRS because e-file return did not transfer correctly.After several months was able to resolve the issue by faxing a printed copy of the return to the IRS.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Ok
on February 15, 2020
Posted by: EZRAHUNT
from Beaverton, OR
Software did not prompt or show me where to enter Foreign Sourced Income related to a 1099-DIV. None of the auto imports for financial institutions worked even though several were listed as supported.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Ok
on February 15, 2020
Posted by: EZRAHUNT
from Beaverton, OR
Software did not prompt or show me where to enter Foreign Sourced Income related to a 1099-DIV. None of the auto imports for financial institutions worked even though several were listed as supported.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Mary460
from Texas
Verified Purchase:Yes
The program is easy to use because It asks questions that you answer as you move through the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Bad
on February 15, 2020
Posted by: TURKEY K
from GRAND PRAIRIE
You do not get five free filing. Example, if you get a rejection your misstske of system error. that count as an filing
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock