Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Good
on May 26, 2019
Posted by: jkasdfkjpifgu
I have used them for 6 years and this was the easiest yet. Great job.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Junk, Never mentioned putting money in IRA
on May 29, 2019
Posted by: NiceSpice
from Sheridan, WY.
Tried to print a single page, wont do it. Wanted print 1040, printed all 6 schedules one on each page, didn't let me select what form to print. Piece of junk.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Can't log out!!!
on June 17, 2019
Posted by: johnM99
from palm coast fl
Does not log how much depreciation has been claimed over the years of real estate ownership. Only logs what is projected to be depreciated based upon initial basis and years to depreciate.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good for non first time users and less expensive.
on August 5, 2019
Posted by: Steelskyway
from Santa Clarita, CA
I have used this program for several years. Compared to other software programs available this one requires more reading on the part of the user. For that you are rewarded with more money back.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Glitches in Software
on September 12, 2019
Posted by: erklh
from atlanta, ga
Unable to fix accuracy varificaton. I followed instructions and the program would not change the accuracy. Also the program continued to fight me when I tried to save standard deduction vs itemized.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Middle of the road, at best
on October 1, 2019
Posted by: MSXF
I thought the differences between the Federal and MA State depreciation, and Section 179 should have been programmed into you product instead of making me plug in an adjustment. You just didn't want to spend any effort on this.....disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
Good but one significant problem
on October 9, 2019
Posted by: MEGnnnnnnnnnnnnnnnnnnnnnn
I encountered a problem in your software with form 8829.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good but one significant problem
on October 9, 2019
Posted by: MEGnnnnnnnnnnnnnnnnnnnnnn
I encountered a problem in your software with form 8829.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock