Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Not hard, but some topics are not covered
on April 16, 2019
Posted by: KLMO
from Missouri
This program is not hard to use. However, there are a few areas it does not cover. Those areas should be covered by the "premium" version, which including investments, rental, and self-employed. For example, Schedule K-1, the program says "The PTP (Public Traded Partnership) is beyond our scope." Users have to figure out some codes and manually fill in related forms.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
H and R premium
on April 16, 2019
Posted by: Gretrude1111
from Michigan
When return was completed and sent electronically last nite the status is still pending !! And does let you move on to send in your Stste return till the federal is transmitted.!!!
Poor’nn
Poor’nn
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Buggy
on April 16, 2019
Posted by: UpSetAtHRBlock
from MD
I have been using for at least 15 years. Accuracy review kept asking me to confirm wage entries(6 times), had to stop and start program several times, Unchecking something would not delete it(or uncheck it) but I wasnt taken to the forms to remove them. Somehow I managed to file my federal solo and I cant do ANYTHING with the state(like ask for an extension) until it comes back. Now I have to deal with state for being late, this is the first time in 40 years. I will not be using your product next year.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
2018 Self-Employed/Rental
on April 16, 2019
Posted by: Bonnie53
from Largo, FL
I have used this product for years and the last 3 years it has had the same problem. It jumps from one question and skips the very important questions that I need to enter my expenses for my business. I have had to go directly into the Schedule C to enter the data to correct this problem. It doesn't ask me if I paid office rent to an office outside of my home. It does not ask for my supplies. It is very frustrating and takes time to fix the problem.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Not happy
on April 16, 2019
Posted by: Frustrated in OR
from Roseburg, OR
Could not efile. Had to remove our drivers license numbers to be able to efile. Next the program allowed us to efile we thought - however both the Federal & State were rejected althought our AGI was corrrect, Had to mail the
things yesterday after all. Now as I used a word meaning to stop. My comments were rejected as profanity?????
things yesterday after all. Now as I used a word meaning to stop. My comments were rejected as profanity?????
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Not real happy
on April 16, 2019
Posted by: ReneeSD
from Penrose Colorado
Have tried to file TWICE now and both times the IRS rejected by filing. H & R Block cleared it for processing both times. I'm NOT happy!
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Only one problem for me
on April 16, 2019
Posted by: IDAHOIAN
from Idaho
When filing as Widow, it does not ask for date of spouse's birth or date. I pulled a worksheet to enter it since my return was rejected due to this lack of information. I hope that it works just putting in a worksheet.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Worked fine untill it was time to efile
on April 16, 2019
Posted by: nonickname539395
from wa
Your program wouldn't let me efile because on my w2 my employer didn't have a state id because in the state of Washington we don't have state income tax. I down loaded my w2 but because of the lack of a stated id your program wouldn't let me efile. This is the first year that this has happened and I've used the h&r block programs for many years.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock