Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Gets the job done
on April 15, 2019
Posted by: NOLACajun
from San Jose, CA
Was able to do my own tax returns and e-file for both federal and state. Was able to go back and make changes with confidence, even at the last minute.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
epic Failure!
on April 15, 2019
Posted by: Turtlerod
from Sunnyvale CA
I used this software to e-file both my California and Federal taxes. Then I mailed the checks in. Several hours later I got a message that the IRS had rejected my return. Then about a half hour after that I was informed that my California return was not being accepted until the issue with my federal return was resolved. I had to wait till Monday to call the IRS. They said that the issue was probably a software issue and the the problem was not theirs but the software I used for the return. So I had to take the day off from work and mail in a manual copy. So there I am in long lines at the post office already having paid for the software and paid for e-returns, and missing work.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
User friendly
on April 15, 2019
Posted by: MikePat7
from Atlanta
I just bought last week and was able compete my return without any issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Triple Charge for State
on April 15, 2019
Posted by: Anonymous
from OH - Ohio
I had to pay for my State filing 3 times in order to file. The first charge was ok, the second charge was for refiling my federal and the third charge was for a transmission error. Please void the second and third charge.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
First time user
on April 15, 2019
Posted by: Maldo
from North Carolina
Decided to use H&R Block software this year and was very easy to use. Not familiar with the way the state is done and if the retirement income was taxed or not.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Flawed process in fixing rejected filling
on April 15, 2019
Posted by: HRBLOCKbroken
from LA, CA
DOESN'T work if it's rejected. I don't need to refile FED, but it keeps going back to filing FED. Email says just fix the problem. It DOESN'T show the problem other than rejected. I can see that HOW DO I FIX IT?
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Loyal Customer
on April 15, 2019
Posted by: Philip256
from AL
I have tried two other companies and found that your product is far superior in keeping up with all aspects of rental properties. I have been frustrated each year in the way the penalty for not having health insurance is done. This year my insurance premiums would have been well over 60% of taxable income and your program said I had to pay the $695 penalty. I had to work hard to get the penalty off. .
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
The worst ever
on April 15, 2019
Posted by: bill7
I've been using H&R Block since you published booklets and ever since your went electronic and this was the WORST ever. Not only was it not self explanatory as in the past, buts its advice re separate vs joint was erroneous and caused me extra work and delay
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock