Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
2
lacked information
on April 14, 2019
Posted by: ggrls
from kc
can not enter some business expenses in schedule c properly
lacked explanation of some accuracy review results
hard to get through Microsoft firewall
wasted money on efile program found that i can not e-file at the end of the program during the fix your e-file issues
the error shown was not an error what a joke
bad programming on this one
lacked explanation of some accuracy review results
hard to get through Microsoft firewall
wasted money on efile program found that i can not e-file at the end of the program during the fix your e-file issues
the error shown was not an error what a joke
bad programming on this one
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Good, but some confusion
on April 15, 2019
Posted by: new biz
from Seattle, WA
As a first time do your own taxes, self-employed independent contractor, this software was especially good at calculating carry-over gains and losses. There was some confusion, however, about expense deductions, adjustments and credits. The software could have clarified those distinctions during each questions section, rather than at the end of each category.
Pros: Easy to import documents
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Took care of everything
on April 15, 2019
Posted by: ROXIE19
from Junction City, CA
I have used this for 3 years now and will likely continue. I do have questions and can't get answers without going on line and that is convuouted. The advisories at the end were confusing because when I went back into the form couldn't see anything to fix.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
BEWARE of hidden charges!!!
on April 15, 2019
Posted by: jwax
from Oklahoma
I was well aware of the steps required to avoid paying extra for filing state taxes. Little did I know that I would have to pay an EXORBITANT "convenience" fee for choosing the "pay by credit card" option! When paying by credit card, you don't pay when you file, but after your return is accepted. THAT is when you learn about this fee! THEN it is too late to do anything else except mail a check!
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
show the actual irs form
on April 15, 2019
Posted by: edward10037
from CA92071
when you go to a form it shows the work sheet. There should be a way to pull up the actual irs form.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed in 2018 software & state returns
on April 15, 2019
Posted by: MH1447
from Colorado
I had state returns for CO and IN (non-resid) to file for 2018. The software calculated an IN liability that included a county tax, which non-residents do not owe. I had to manually complete the IT-40PNR and send in, to save $3000+ dollars this year. I also filed my CO return after I'd filed the Federal electronically, and the software would not then allow me to file the CO electronically. So, I had to print the CO return and all 1099s, etc., and mail in today, along with a trip to the post office. Lastly, K-1 questionnaires created issues. Very disappointed in 2018 product.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Invalid coupon code
on April 15, 2019
Posted by: Anonymous
from Philadelphia
I purchased it online and it wouldn't accept the validation code so I had pay another 59.99 plus tax.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Awful
on April 15, 2019
Posted by: sms2
from Danville, Ca
You need work on the state of california adjustment forms. Return was rejected because the 3801 worksheets weren't right. You provide no walkthrough on them. The forms themselves say they dont need to be sent yet I found no place to disconnect them in the software so they didnt send but the actual form sends correctly with the data from them.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock