Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Connecticut Problem
on April 14, 2019
Posted by: RGBY
from Connecticut
The Connecticut program is not fully updated. It does not incorporate the latest rules for calculating the social security adjustment, consequently understating the subtraction from AGI. See Connecticut DRS Announcement 2108(7). If I had not caught this error, I would paid about $150 too much in Connecticut income tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good tax Software
on April 14, 2019
Posted by: Bruce182
from Vienna, VA
I use this because I started using it a few years and I like the way it imports the prior years data. I hate the way it charges you an additional fee to file a state return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
missing features
on April 14, 2019
Posted by: DRMs
from CMH
I bought H&R because of the ability to see the "whole form" but this was limited as the forms do not appear as the IRS doc appear. Each doc should have the accompanying instructions but do not seem to, instead I was directed to the IRS site. I had a question that the H&R software could not answer and the IRS is not taking calls on the subject.
Also, the deduction process is backwards. Tell me what the standard deduction amount will be, then review options to compare my deduction potential. No sense in wasting time digging up info for contributions etc. if I cannot come close to the standard deduction.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use, as always.
on April 14, 2019
Posted by: AAAnickAAA
from Arkansas
I have 4 1095-B forms but the software doesn't have an option to input the information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Skips over improvements for rental property. IRA d
on April 14, 2019
Posted by: bobal
from Millbrook, AL
Have been using for years. Still skips over improvements for rental property. Poor guidance for depreciation. IRA distribution is not included in 1040 p2. 4a and filing instructions fail to advise you to attach associated 1099-R. Is shown properly on Alabama Form 40 p2 4a. Al instructions omit attaching 1099's.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
why the change?
on April 14, 2019
Posted by: dramoeba
from Kentucky
I had to really work to find the payment voucher forms after I efiled and the fed 1040-V form didn't have the address of where to send the payment, I had to get that from the IRS. It wasn't like this last year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Mac App Crashes on W2 Import
on April 14, 2019
Posted by: abcdefjklmnopqrstuvwxyz
from TX
The Mac app crashes every time on W2 import. Every. Time. Tried 6 times. Eventually just entered the info manually and didn't attempt an import again on any forms (W2s, 1099s, etc.). This was an issue last year with the Mac app. Likely done with H&R Block.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
tax return disappeared - unable to check status.
on April 14, 2019
Posted by: Bay Area
from San Jose, CA
Easy to prepare and submit to IRS and CA. Problem was after I filed my tax return. When it offered to save, I thought it would change the return already filed, so I said no. Then when I went back to view the status the return was gone. I think I should have been warned that I would have no copy of the return I filed if I did not save after filing.
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock