Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
4
The location caused our stay to be at Interstate M
on April 14, 2019
Posted by: Dealer321
from Dallas, TX
Excellent product. Disappointed IRS Form 8865 not included.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Request you alphabetize lists
on April 14, 2019
Posted by: cpratt73
from Boston
When importing the previous year's data, it would be tremendously helpful if you could alphabetize the lists for interest income, dividend income, and charitable contributions. This would make it much easier to find the correct line for the new data entry. An already great product would be even better !
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Premium 2018 Home & Business AWFUL
on April 14, 2019
Posted by: Rick43065
The Business software was full of bugs, couldn't enter / edit data for certain fields. This was NOT TAX related, but could not file return on paper or electronically becuase of errors in FORMs and with program. 20+ hours with technical support and convoluted, workarounds. NEVER AGAIN.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Good but State package was flawed
on April 14, 2019
Posted by: srBruiser
from PA
Using for a minimum of 10 years, always satisfied with quality of product but had a special situation this tax year involving two state packages, the one package could not handle the information correctly because the second state package could not handle non-resident filing which was not fully disclosed before I purchased the program.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
WHY THE DUPLICATE EFFORT TO PAY FEDERAL TAXES
on April 14, 2019
Posted by: TASonthego
Why the duplicate effort to pay federal taxes. The information for payment inserted was used to pay my state taxes, but i had to go to another H&R website to pay my federal taxes. It never used to be this way. Go back to the original way. I kept looking for the federal payment to hit my checking after the state took the payment out. It never did - if I hadn't went back to the Taxcut program and looked again I would've been late with my tax payment. NOT ACCEPTABLE!
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Fairly Good
on April 14, 2019
Posted by: Billybobbalou
from Colorado
It was okay, but a bit confusing in spots. The sections where you need to add on things like w-2s doesn't make it clear that you should add on another so at times you keep going and have to come back later. I hate those parts.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible,
on April 14, 2019
Posted by: Rick the stick
from Goodrich mi
Did not import all social security income to State of Michigan return, had to submit written return to state
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
one glaring problem
on April 14, 2019
Posted by: Babbo
from CA
This year's software was not able to import info from E-Trade and that caused me headaches. Block had weeks to fix this glitch but did not. Disappointing.
Cons: Hard to import documents
Value
4
Written by a customer while visiting HRBlock