Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Failed State processing of Federal changes
on April 7, 2019
Posted by: hurly
from minnesota
My state did not accept the federal changes to depreciation this year and instead of UPDATING the state program to re-calculate my depreciation according to the OLD method (2017), they gave me a set of instructions that I had to manually execute myself. Well, those instructions did NOT work and actually screwed up my state return. Looking at the forms my Fed AGI was so wrong that everything else was totally messed up! Unfortunately, going back to my federal return and removing my depreciation item and placing it in another category for this year will likely get me audited, but it did allow my state return to process normally.
HRBlock has done this before. Whenever my state does not accept a federal change to the tax code they make ME manually make the changes myself instead of taking the time to update the state program. this years being exceptionally BAD. Makes you want to go out and buy another product right away, but there just isn't time unless I file for an extension. NO recommendation here for anyone with depreciation to buy HRBlock 2018.
HRBlock has done this before. Whenever my state does not accept a federal change to the tax code they make ME manually make the changes myself instead of taking the time to update the state program. this years being exceptionally BAD. Makes you want to go out and buy another product right away, but there just isn't time unless I file for an extension. NO recommendation here for anyone with depreciation to buy HRBlock 2018.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Time Control
on April 7, 2019
Posted by: Peter Paul
I have been a reqular almost since it was first released and it has made my tax season much more efficient and much less painful. Its likely saved me much money by making me aware of all my deductions and prevented audits by identifying all my mistakes.before I submit the tax form.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Almost Great
on April 7, 2019
Posted by: John from MA
from South Shore MA
Can you please find a solution that allows Fed.Forms to accompany Massachussetts e-file? Each year your program allows me to e-file my state return but it gets rejected later by MA because it needs copies of Federal Forms and I have to print and mail. Please find a solution that will either not allow certain filers to e-file, or enable necessary federal forms to accompany the state.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great East to Use Tax Product
on April 7, 2019
Posted by: tarnold
from Daly City, Ca
I've used H&R Block since they were previously Taxcut, and I haven't fund any easier program!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Difficult using with a Mac This Year
on April 7, 2019
Posted by: Mixed
I am very grateful for H&R Block's tax filing software. I believe it is potentially the best. Unfortunately this year I had to spend about 5.5 hours on the phone with them because of problems getting it to run with a Mac computer. If I'm going to use them again next year then I hope they fix their software problems so I can do it on a Mac.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Blows up without warning - Save Often!!!
on April 7, 2019
Posted by: JohnR198
from New York
This is the buggiest version of H&R Block software I have ever encountered and I have been using it for over 20 years (when it was TaxCut). It blew up constantly. It blew up after entering all of my W2 information for 2 jobs and I had to start all over agian! After that I got into the habit of pressing Command+S after every page because I never knew when it was going to quit and I'd have redo from 5 or 6 pages back. Horrible experience on the Mac.
I isn't smart enough to print out NYS voucher pages. It knows I owe money, it know I'm mailing a check, yet the voucher to mail the state check is not in the printouts? I have to go back and show all forms and print the voucher manually out myself. Not what I expected from H&R Block.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Good advice
on April 7, 2019
Posted by: marti15
I found the program a little hard to navigate but the advice for the forms and lines was helpful.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Logical, smart, and complete!
on April 7, 2019
Posted by: Ray Ryan
from AURORA, IL
I’ve been using H&R Block Tax Software for 10+ years - And I love It - logical and easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock