Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
It works very well and always has
on April 5, 2019
Posted by: RamR
from Cary, NC
I have been using H&R Block software for over 10+ years now and it has always worked well for me. Only one negative comment is the the Amendment part of the software is not user-friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
It worked -- pretty good.
on April 6, 2019
Posted by: LouKeeks
from GA
I found this product confusing because of a big void: It would have helped greatly if there been an initial overview of how the product worked. Like: You are going to download the software to you computer, fill out the forms, save it and work from that saved file to do your filing. It took me an hour to figure out how to eFile. And other hints, like: you will not fill out your checking information on the form; we will ask you for that at the end. The instructions were sparse and vague. Need to rewrite for dummies like me!
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easier to understand.
on April 6, 2019
Posted by: Shadetree Joe
from Shreveport, LA
I have been using H & R BLOCK for years now to do our returns and I love it. It has helped make a difficult task much more bearable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
A great time saver
on April 6, 2019
Posted by: Jim Nunnery
from Pocatello,Id.
This program is so stream lined, saved me so much time and money.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good
on April 6, 2019
Posted by: DCFF
from North Kingstown, RI
Everything good accept one pain. That was in reimbursement business expenses in the Yes/No questions. You tried to force me to fill in the answers in the review before filing. What a pain. Without this everything would have been great.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
MFJ vs. MFS comparison program is a disaster
on April 7, 2019
Posted by: zoho
from Cape Cod
I have used HRB software multiple times and am very satisfied overall. BUT twice I have made the mistake of trying the MFJ vs. MFS worksheet. Entering the spouse's information is cumbersome to begin with. But worse is that even when you choose MFS instead of MFJ it does not delete the spouse's information so you need to review previously entered taxpayer data. And even when you delete the form it shows up again in the accuracy review. Very annoying!
Pros: Maximizes refund
Cons: Hard to prepare
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
ugh
on April 7, 2019
Posted by: mejoan
from boston
I work in a tax office and use this to prepare my taxes at home. This is very cumbersome and cumbersome to review, You are constantly opening and closing forms.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Always been good
on April 7, 2019
Posted by: Sid13
from Bemidji, MN
I had an issue with the write off for an office. It did not stop me to tell me what the total write off is for an office. We had two offices but it would not let me file electronically. I filed on paper and then found the error. Currently in decussion with the IRS on the issue. This error just needs to be addressed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock