Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
1
WORST SOFTWARE
on April 4, 2019
Posted by: Oma of three
If I could give this a ZERO rating I would. I have used this software in the past but never has it been this bad. It does not let you print your return or save it unless you down load their corrupt software. If I could stand and the store and tell people not to buy it I surely would. Terrible!!!!
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
2018 Tax Returns
on April 4, 2019
Posted by: Nosetu
from Dumfries VA
I have been a regular user of H&R for many years, the only complaint I have is that you can't get answers to questions on the interview portions, there should be a phone number to call, not the computer generated help desk which is worthless. Other then that It is fairly simple to use and I will be using them again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great features - easy to follow instructions.
on April 4, 2019
Posted by: Shailesh
from Milpitas, CA
I have been using H&RBlock software for over 5 years.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on April 4, 2019
Posted by: DonAH
from Arlington. VA
I have been a loyal customer since 2009. Great product
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
misleading
on April 4, 2019
Posted by: jdlaw
You represented 3 state returns could be filed. Untrue, there is a fee. Additional state is outrageously overpriced.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use.
on April 4, 2019
Posted by: AnnMMMM
from Forest Park, IL
I have been using your programs for years and enjoy the way it prompts you to enter data correctly.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Pretty good but not spectacular
on April 4, 2019
Posted by: BZ2018
from Nashville
Have used H&R for over a decade now. I was surprised that the product only included Federal file and not state even though the state program was included. Also was surprised that tax modeling required redundant entries. If I've entered the data one and it was classified correctly why would I need to enter it again? I was verifying that Married Filing Joint was still better than Married Filing Separate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Chat with Tax Professional was made harder to use
on April 5, 2019
Posted by: wahine2
from Hawaii
I have been purchasing this software, since I can chat with tax professional for free.
It had been so easy, but not this year.
To find the link was made too complicated, and waiting time was not showing, which made it harder to use.
Hope this was not done intentionally.
It had been so easy, but not this year.
To find the link was made too complicated, and waiting time was not showing, which made it harder to use.
Hope this was not done intentionally.
Pros: Easy to prepare
Value
4
Written by a customer while visiting HRBlock