Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
3
H&R Block review
on April 2, 2019
Posted by: DChuck
from Wisconsin
Would not allow me to e-file and did not provide direction to correct
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
My tax challenge
on April 2, 2019
Posted by: Irvv
from AZ
the HR tax year 2018 was very useful and doable. Happy with the whole tax experience recommend package
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent software
on April 3, 2019
Posted by: old bag
from Westchester, NY
I've been using this software for several years now and find it easy to use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Seemed harder than last year but, I am getting old
on April 3, 2019
Posted by: timber feller
from Concrete WA
No one's happy to pay taxes. The New tax system makes it easier for me as I will not try to put all my data in next time.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Have Used H&R Block Software many years
on April 3, 2019
Posted by: JJOES
from Indiana, USA
I have always felt confident after doing my taxes on the HR Block Premium Software that they are accurate and give me the best refund possible. I use both federal and state and do the e-file.... very easy and quick as it ports information from the previous years files to ensure it is accurate... refunds are quick and most of the time, my returns are accepted by both federal and state within a few hours after submitting... I wouldn't do my taxes any other way....
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use!
on April 3, 2019
Posted by: Horsesgold1
from Derby KS
Helps you guide you through the tax process and submission of tax forms.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Good software & good help desk support on phone
on April 3, 2019
Posted by: ProfKris
from Encinitas CA
We have used HRBlock for many years and found it trustable and thorough. This year in particular the Win10 computer we used had the software behaving oddly. I'm a retired Computer Science professor and I know "odd". So gave up trying to fix things myself, called the 800 help. Was escalated to 2nd tier help & all is now fine. AND it made sense the changes that I made.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
A little glitchy this year!!!
on April 3, 2019
Posted by: Dman 400meters
from Northern Virginia
I have been using this software for years and this is the first year I encountered so many errors in the final accuracy check. One was an overpayment on a Roth and it kept showing I put 6k into a Roth account that I never entered. Also, it kept thinking I was running a business so it kept showing incomplete data on the business schedules/worksheets. Went through several iterations of deleting forms and running error check and it would appear again. Eventually got it all resolved but after 30!mins of trying to figure out what was going on. Also, when I pulled down the whole forms I couldn’t navigate around the form. I could only make changes where the error checker put the cursor.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock