Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(21,766 Reviews)
Rating breakdown 21,766 reviews
5 Stars
14,240
4 Stars
3,874
3 Stars
1,472
2 Stars
845
1 Star
1,335
80%of customers recommend this product.
(
5,924 out of
7,361)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Very Helpful
on March 26, 2019
Posted by: Frustrated Via
from El Paso, TX
I have been purchasing the H&R Block CD for a few years and I rely on it. I can work on my taxes at my own pace any time of the day or night, make revisions when I get new documents, and know that I have the right to ask for help if I need it.
I love the peace of mind that H&R Block gives me by letting me know if my return is "risk free", all of the helpful hints, "Learn more" features, planning tips, and the wonderful option to quickly e-file. It took less than 2 hours after I e-filed to get a confirmation that the IRS had accepted my return. I still don't understand all of the legal tax jargon, but so far, I haven't been audited! (Importing documents didn't work, but it might have been the fault of the financial institution.)
I love the peace of mind that H&R Block gives me by letting me know if my return is "risk free", all of the helpful hints, "Learn more" features, planning tips, and the wonderful option to quickly e-file. It took less than 2 hours after I e-filed to get a confirmation that the IRS had accepted my return. I still don't understand all of the legal tax jargon, but so far, I haven't been audited! (Importing documents didn't work, but it might have been the fault of the financial institution.)
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Still hard to navigate
on March 26, 2019
Posted by: Catt71
from PA
E file never works right same thing again this year. No clear instructions for crypto currency gains/loss. 1099-R form codes unclear on taxes taken out for state returns. Hard to find the AGI from last year.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Super easy to use
on March 26, 2019
Posted by: alexwk
from Philadelphia
I had used an accountant for my freelance business because I thought I needed to. But I switched to HR Block a few years ago and its been awesome. I really have much more control over my taxes now, and I'm not paying an accountant a few hundred dollars anymore.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Improved Ease of Use
on March 26, 2019
Posted by: nunyabeezwax
Repeat purchaser - many years. Since I used to do taxes for a part time income, I wouldn't be a repeat customer of the H&R Block program if didn't like it.
And this year H&R Block improved use-ability - finally. We used to be forced into the standard screen resolution to be able to have access to [Next] & [Back] buttons on most tax input screens. And the 'standard' was not the best size for people with bad eyesight. This year H&R Block corrected this. in 2018 MOST screens allowed us to scroll up and down so that we could maintain the best resolution for our eyesight AND access the entire data entry screen. THANKS! GREAT!
And this year H&R Block improved use-ability - finally. We used to be forced into the standard screen resolution to be able to have access to [Next] & [Back] buttons on most tax input screens. And the 'standard' was not the best size for people with bad eyesight. This year H&R Block corrected this. in 2018 MOST screens allowed us to scroll up and down so that we could maintain the best resolution for our eyesight AND access the entire data entry screen. THANKS! GREAT!
However, there are still a few screens remaining that require we make a 'resolution' change to fully view them. This is very inconvenient. So - please - correct these (make them also fully scroll-able) and, in my opinion, your software will then be as close to perfect as is possible.
Please do not respond nor give my email address to anyone other company.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Self Employed Tax Return
on March 27, 2019
Posted by: Tomwalker8
from UT
I’ve always used an accounting firm for taxes because the self-employed process & requirements are dauntingly complicated. This year I decided to go it on my own. For the most part, this package does the job very well. I’d have liked there to be links to particular IRS rules at different points, but I was able to find those rules without much difficulty. A truly outstanding product feature is that an H&R Block expert will review your work with you. The agent I worked with spotted inconsistencies I was able to correct and his input went a long way toward relieving my anxiety over accuracy/completeness.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT FILING EXPERIENCE
on March 27, 2019
Posted by: PDTHOMP
from INDIANA
I BOUGHT THIS PROGRAM THIS AFTER USING IT LAST YEAR. I WAS HAPPY WITH IT LAST YEAR AS WELL AS WITH IT THIS YEAR.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
This is my fourth or fifth year to use the Premium
on March 27, 2019
Posted by: SELFEMPLOYEDMUSICIAN
from PORTLAND OR
EVERY THING WAS WELL THOUGH OUT AND WENT VERY SMOOTHLY. I HAVE USED THIS SOFTWARE FOR 4 OR 5 YEARS NOW AND WAS WELL PREPARED TO WORK WITH THIS INTUITIVE AND MOOTH RUNNING SOFTWARE....DID NOT HAVE TO CONTACT HR BLOCK ASSISTANCE AT ALL THIS TIME.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
An exercise in Patience
on March 28, 2019
Posted by: billm7
from San Antonio, TX
Wish I was a CPA. This is not a product for a first-time user of a tax prep software program. Very time consuming. I thought it would be simply a matter of filling in the blocks - glad that I had already done a paper copy of the return and was able to verify my own calculations. Of course, the "new" 1040 and Schedules didn't make it any simpler.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock