Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,408 Reviews)
Rating breakdown 24,408 reviews
5 Stars
15,777
4 Stars
4,439
3 Stars
1,787
2 Stars
970
1 Star
1,435
82%of customers recommend this product.
(
7,440 out of
9,122)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: Wega
from Northwest Arkansas
Verified Purchase:Yes
Been using this software for years now. Always exceeds my expectations. Thank you.
Value
5
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Did not
Verified Purchase:Yes
They did nto efile my state taxes in Feb 2025 had to pay again in June2025 to e flie them again
Response from HRBlockBy Joy, Social Media Department, June 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
It works but it's not for someone who doesn't have any experience with taxes
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, July 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Life, Death and Taxes. H&R Block Premium 2024 Soft
on July 5, 2025
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Great Software, I've been using this software for my taxes for many years. Beginning of every year I buy it through New Egg, they always have the best prices.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, July 7, 2025
Thank you for choosing H&R Block! We truly appreciate your continued trust in our software year after year. It's great to hear you've had a positive experience—and thank you for the tip about NewEgg’s pricing! If you ever need assistance, we're always here to help.
Written by a customer while visiting HRBlock
Posted by: BUCKALLEY
Verified Purchase:Yes
HAVE USED IT ERERY YEAR FOR OVER A DECADE. OBVIOUSLY LIKE THE PRODUCT.
WISH THERE WAS MORE CLARITY ABOUT WHERE TO INCLUDE ADJUSTMENTS TO BASIS FOR STOCK ACCOUNT MANGMT FEES FOR INDEPENDENTLY MANAGED ACCTS (I.E. FISHER INVESTMENTS)
WISH THERE WAS MORE CLARITY ABOUT WHERE TO INCLUDE ADJUSTMENTS TO BASIS FOR STOCK ACCOUNT MANGMT FEES FOR INDEPENDENTLY MANAGED ACCTS (I.E. FISHER INVESTMENTS)
Response from HRBlockBy Asiya, Social Media Department, July 7, 2025
Thank you for using H&R Block for over a decade — we truly value your loyalty and appreciate your feedback. We understand your concern about clarity around adjustments to basis for stock account management fees, especially for independently managed accounts like Fisher Investments. For help navigating this, please contact our support team at 1-800-472-5625 — they’ll be happy to assist. Thanks again for choosing H&R Block!
Written by a customer while visiting HRBlock
Posted by: Dargad
Verified Purchase:Yes
It has been a great help to submit US tax returns.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, July 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
pretty bad on Mac
on July 26, 2025
Posted by: bx42
There is a bug in printing/saving pdf on Mac, there is jumbled incomplete text except the cover sheet.
They seemed to be interested, but I never heard back. The program has no updates, so apparently it ain't gonna be fixed.
To be clear, the only part of my return that I can see outside of their program is the cover page.
Maybe some other company's program will be able to load the return and print it?
They seemed to be interested, but I never heard back. The program has no updates, so apparently it ain't gonna be fixed.
To be clear, the only part of my return that I can see outside of their program is the cover page.
Maybe some other company's program will be able to load the return and print it?
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, July 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Tough to navigate
on July 28, 2025
Posted by: TeeGee123
Wasn't impressed on navigating through the process. To edit or modify an input figure, "back" screen seldom gets you there. Instead, it's necessary to know where the figure is placed within all the forms to git to it. I would have liked to see a reference to each of the interview questions as to where it's used. Also, State e-filing is extra cost in addition to the H&R Block State return.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Department, July 29, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock