Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,395 Reviews)
Rating breakdown 24,395 reviews
5 Stars
15,770
4 Stars
4,438
3 Stars
1,785
2 Stars
968
1 Star
1,434
82%of customers recommend this product.
(
7,434 out of
9,113)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: MWD9
from Texas
Verified Purchase:Yes
It's easier to enter our data into H&R Block than to get everything ready for an accountant.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SGFail
Verified Purchase:Yes
Did not find until the end that there"s no support for part-time Hawaii residents of Hawaii (N-15). Was able to e-file Federal 1040 and California 540NR fine but had to manually fill out the N-15. The rest of the app was fine.
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GraceFull
Verified Purchase:Yes
Been doing my own taxes for over 6 decades and have never had to pay anyone to do my taxes. Been using the H&R Block software since it first came out and it helped tremendously plus it helped do it much faster. Highly recommend.
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TaxTime25
from Florida
Verified Purchase:Yes
I have been using H&R Block tax program for the last 10 years. Normally it is fairly smooth, and it prompts me with all the necessary questions. This year was a little different. There were several sections that the program seem to stall to take inputs, and during the check at the end it brought up a section to look at - it had a suggestion to erase the input, but instead erase the entire form, which set me back. I haven't had these issues in the past, so I'm hoping it was just this years hiccups.
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used Hrblock tax program for years. Interview part of the program very good but access to professional tax help to clarify a tax question is difficult.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 3WallPaul
from New York
Verified Purchase:Yes
The software is middle of the road from a functional/useability standpoint. You may find, however that if you install the software on anything but the C:drive you are greeted with a host of errors you are not prepared to handle. Given tax preparation occurs at a time of year you are typically busy reinstalling software is an unwelcome task which falls at the end of a number of futile recommendations the manufacturer suggests.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kim02
from Haymarket VA
Verified Purchase:Yes
Tax prep was great and provided answers to all my questions. I highly recommend H&R Block tax prep software you download to your computer. I have rental property and it handle that perfectly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AntG
from NC
Verified Purchase:Yes
I usually buy the software ahead of time. I've been using it for at least 10 yrs. Very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock