Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,274 Reviews)
Rating breakdown 24,274 reviews
5 Stars
15,707
4 Stars
4,409
3 Stars
1,762
2 Stars
966
1 Star
1,430
82%of customers recommend this product.
(
7,365 out of
9,033)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS
Posted by: Quant101
from NW GA
Verified Purchase:Yes
The basis of this specific tax program involves a small accounting firm out of Cedar Rapids, Iowa and was the best of class at the time over 30 years ago. The owners of the software changed over the years with HRB the most recent. I have sought this tax software, regardless of ownership since that small accounting firm. They did that good of a job to impress me each and every year, especially as my tax needs become much more complex and complicated. I am professionally thrilled.
Pros: Easy to prepare
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Dkham
Verified Purchase:Yes
The product assume you know another about taxes to take advantage of unique exception and forms. The validation process marks trouble items but seldom says what to do to correct the error.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sherreal
from Ayer MA
Verified Purchase:Yes
I have used this software for more than 15 years. It is usually accurate but the 2024 release had errors that could not be overwritten. Very disappointing.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,087) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,592 out of
1,777)
Value
4.4