Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,214 Reviews)
Rating breakdown 24,214 reviews
5 Stars
15,678
4 Stars
4,390
3 Stars
1,753
2 Stars
963
1 Star
1,430
81%of customers recommend this product.
(
7,329 out of
8,994)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS
Posted by: Special k1
from NY
Verified Purchase:Yes
I love your software. I have been using it for 10+ years.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Herndon Va
Verified Purchase:Yes
Awful. Absolutely no support
If you call you talk to someone that has no knowledge at all of the application. Nothing. Waste of time
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: disappointed1k
Verified Purchase:Yes
Failed to input my 1099-R forms from T Rowe Price. Had to manually enter them. QCDs were a pain to enter.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MobyA
from Sugar Land, TX
Verified Purchase:Yes
I have been using for a few years no, and it makes it easy to do taxes so I can do multiple what-if scenarios quickly!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,066) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,580 out of
1,765)
Value
4.4