Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,140 Reviews)
Rating breakdown 24,140 reviews
5 Stars
15,641
4 Stars
4,375
3 Stars
1,741
2 Stars
957
1 Star
1,426
82%of customers recommend this product.
(
7,287 out of
8,940)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS
Posted by: Anonymous
from Hendersonville NC
Verified Purchase:Yes
I have used this for years and have confidence that I am getting the best result on taxes owed. I can gather documents rather than taking them to a tax preparer and possibly forgetting some. I found this ? difficult to understand regarding required minimum distributions from an IRA: "Did you receive a distribution of an excess accumulation from any qualified plan during the correction window? Note: You can answer both yes and no."
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Prepay
from Florida
Verified Purchase:Yes
It’s good software but it used to do a better job of providing documentation for paying owed taxes on IRA distribution when not enough is taken out and pre pay is necessary
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: llcb2
from Wisconsin
Verified Purchase:Yes
Software was fairly easy to use. No issues with the product. I paid for 5 uploads (knowing my family would use three). Only were able to get 2 uploaded.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 2024 Got It Covered
Verified Purchase:Yes
I found the software very easy to use this year. Although I had an issue with the software last year, it looks like that issue was corrected as I did not encounter the same problem in completing the returns I did. Planning to use your software again next year. Thanks.
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: EvilTICTAC
Verified Purchase:Yes
I would like to see a side by side feature showing last years entries. Turbo tax has that and it helps.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Need more detailed explanation for given information on items.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mass
Verified Purchase:Yes
I got this a few months ago and glad I did however I have been using this product for any years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Edna8
from California
Verified Purchase:Yes
I used to receive offer in the mail and I always use it. This year I didn’t receive one so I have to find where to get it. I like to use your product because I’m use to it and I can import some information from last year’s program.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,044) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,566 out of
1,748)
Value
4.4