Customer reviews from HRBlock
H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Average customer rating
4.3
(24,091 Reviews)
Rating breakdown 24,091 reviews
5 Stars
15,619
4 Stars
4,360
3 Stars
1,734
2 Stars
954
1 Star
1,424
81%of customers recommend this product.
(
7,258 out of
8,906)
Customer Reviews for H&R Block Tax Software Premium 2024 - Windows, Mac OS [Digital]
Posted by: Aaron V
from Denver, CO
Verified Purchase:Yes
The program crashes often, and is trivial to reproduce. The same problem has been happening for years. I have reported it, but apparently no one cares to fix the issue.
Pros: Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AR
Verified Purchase:Yes
Overall very please with H&R Block Dekuxe software. I got my return completed in a few hours, sent off sort of late, but got US Ann’s state refunds within days. I experienced one cinfusing part, trying to enter my consulting business where for this year I had NO income. The return got stuck. I had to back up and remove the consulting from the return, then everything functioned properly again and completed my return. Otherwise very straightforward to work with.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,033) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,560 out of
1,741)
Value
4.4