Customer reviews from HRBlock
H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Average customer rating
4.3
(24,396 Reviews)
Rating breakdown 24,396 reviews
5 Stars
15,771
4 Stars
4,438
3 Stars
1,785
2 Stars
968
1 Star
1,434
82%of customers recommend this product.
(
7,435 out of
9,114)
Customer Reviews for H&R Block - Tax Software Premium 2024 - Windows, Mac OS
Posted by: no way jose seriously
Verified Purchase:Yes
Program smooth enough, but when you need online support, you get people who don't speak english very well. Try to get a problem resolved when you can't understand a single word they are saying.
Pros: Easy to prepare
Cons: Time consuming
Value
1
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to use, we have been using it for years.
on April 28, 2025
Posted by: Bob44mi
from MI
Verified Purchase:Yes
Love this software, it makes filing your tax’s so easy.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DC2025premium
from Northern va
Verified Purchase:Yes
The program is not as intuitive as TurboTax.There was no indication of how to switch from question prompts to forms when needed to review entries. The rental property part was confusing.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating. We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve76Lost
Verified Purchase:Yes
Everything I needed to do my taxes is a fairly straight forward way
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TallyGirl
from Tallahassee FL
Verified Purchase:Yes
I like that I get small business and rental property in one program.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Premium Software - Great Tax Time Tool!
on April 29, 2025
Posted by: Dusty13
from MI
Verified Purchase:Yes
I have been using the H&R Block Premium tax software for several years now and am very pleased with it. If there is something I have a question on, the program will walk you through it and also point you to help boxes. I like the final review at the end as it checks for any red flags or mistakes you might have made or things you may have overlooked. Completing annual tax returns is always a pain, but this software makes it much less so!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great features, straight forward, easy to use.
on April 29, 2025
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
I purchased software for my 2024 yr taxes, as usual always very pleased.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Farmer Tom
from Corinth, MS
Verified Purchase:Yes
I usually use Deluxe. I've used Block since it was TaxCut. I have a farm and rental houses, so I got Premium this year. I have no words to express how disappointed I am. It didn't import depreciated assets on a house. I had to add in the previous years depreciation and enter it as a new item. Not ideal. It gives absolutely no help on farm data. Yes, the forms are there and when I figure out what goes where it brings it into the return. I can only trust that it's going to the right place.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock