Have used H&R Block (either Deluxe or Premium) for over a decade. Very satisfied! A few years back I had an issue with claiming a ROTH IRA loss, but this issue was resolved without a hassle...and it was an unusual claim! Great product at a very reasonable cost!
This product was very easy to use but I purchased the deluxe software so I could file my Federal and state for free, but when I was complete and ready to send my return, it would not accept my access code and I tried three times and so to file I had to pay again. When I went to file my state I was also charged to file.