Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Good Product -Beware Price
on January 28, 2017
Posted by: BGD64
from Salt Lake City, Ut
Marital status:Married
I have used this product for a few years now, no complaints about the software. I paid more online than I would have in a local store. As a returning customer there should be an incentive to remain loyal and to purchase online early.
Pros: Easy to install, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Disapponted
on January 31, 2017
Posted by: Unhppy
from Norfolk, NY, United States
Marital status:Single
Bought early so I could do my taxes before I went to Florida only to find that New York state (which I purchased) couldn't be filed because HRB hadn't worked it out with NYS. HRB sold me a product that they don't have.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
good
on January 31, 2017
Posted by: stephj
from Lakeland, Fl
Marital status:Married
it was a little hard to fix issues but got the fixed
Cons: Time consuming, Hard to fix issues
Pros: Easy to install
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
It did the job.......with a hidden fee.
on February 2, 2017
Posted by: grillgod
from Bowie, MD, United States
Marital status:Married
The software successfully completed the taxes, but I was charged a fee to file my federal return? The Deluxe edition of the H&R Block software touts 5 free federal tax filings. Will a credit be issued back to my credit card for the federal filing charge?
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Why do you have so many hidden worksheets.
on March 2, 2017
Posted by: Joebeth3844
from Forest City, NC, United States
Marital status:Married
I have used drake for years and they make it so simple...you just pull up schedule e and enter the info. And you make it much harder by giving you all these worksheets then you have to go pull up the forms to see if everything is correct on the 1040. Delete all these worksheets. They are not necessary. I am trying to do a schedule e and cannot find the darn worksheet. I know you need to do the worksheet for depreciation but not one for everything on the whole form.
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to import
Pros: Easy to install, Easy to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Inflexible
on March 3, 2017
Posted by: JennieBee
from Pittsburgh PA
We owe a penalty for underpayment of estimated & withholding taxes. The earlier you file & pay the penalty, the lower it is; but this software will not let me change the date paid to an earlier date. Because this software has no way to change the "paid by" date, I had to manually prepare the Form 1040 and 2210 so that the penalty could be paid earlier at a lower rate, which puts us back at mailing in a paper return. As for the State, we are expecting a refund so we decided to file it electronically; however, this software will not let us e-file our State return unless we e-file our Federal return. Frustrating and annoying.
As for ease of downloading: I finished our Federal return first, then downloaded the State software. At that point, it wiped out everything on our Federal return. I had to go back to square one and re-enter all of it. Doubly frustrating and annoying.
As for ease of downloading: I finished our Federal return first, then downloaded the State software. At that point, it wiped out everything on our Federal return. I had to go back to square one and re-enter all of it. Doubly frustrating and annoying.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
No form 8911
on April 11, 2017
Posted by: DoingTaxes
from San Jose, CA, United States
Overall good software but I subtracted one star this year because Form 8911 is not supported. There is no excuse for that in this day and age when so many people install EV charging stations in their homes for which the IRS offers a tax credit. I am not sure how H&R can promise the maximum refund when they don't even include support for a relatively simple form that provides a substantial and relatively common tax credit. Other than that, it worked well for me - as it has in past years.
Cons: Doesn't maximize refund, Hard to fix issues
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block review.
on January 15, 2017
Posted by: Coryna
from Oregon, United States
Marital status:Single
I have used the Tax Cut software for several years now and it has always been easy to follow and complete.
Pros: Easy to install, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock