Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
3
Confusing sections
on April 16, 2017
Posted by: Linda MB
from New Mexico
Marital status:Single
I find the sections regarding which health care and health insurance premiums are deductible to be confusing for federal and NM state forms, and the section regarding which state income taxes had been paid, with regard to payments made in current year for prior year, to be quite confusing. And, I had trouble on the federal filing to determine whether the checking account debit info had been successfully entered. If these parts could be clarified, I would give H&R Block a better rating. Regardless, I have used your software for numerous years and prefer it to the other software I tried one year.
Cons: Hard to fix issues
Pros: Easy to install
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
I used to be at Turbo Tax user
on April 16, 2017
Posted by: FL ROy
Marital status:Married
Turbo Tax raised the rate and I moved to H&R - better interview, better price, I LIKE IT
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Getting Better every year
on April 17, 2017
Posted by: DLMNTZ1
from La Mirada, CA
Marital status:Married
This year's dialog and questions were the best so far and the flow was also the best.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Needs more work for citizens living overseas
on April 17, 2017
Posted by: Mike191919
from Ohio, United States
Marital status:Married
1. For citizens living overseas, it needs to be more automated. Entering the foreign income manually instead of reading off Form 2555 is not nice.
2. Also, some of the questions in the interview are exactly same as the IRS instructions with no further explanation or a reference to understand key words (like clicking on IRS terms to get an explanation.
3. The tool is almost same as the Fillable online forms in terms of easiness. I expected it to be more advanced and more user freindly
2. Also, some of the questions in the interview are exactly same as the IRS instructions with no further explanation or a reference to understand key words (like clicking on IRS terms to get an explanation.
3. The tool is almost same as the Fillable online forms in terms of easiness. I expected it to be more advanced and more user freindly
Pros: Easy to install
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Best app
on April 17, 2017
Posted by: BC51054
from Port Washington, NY
Marital status:Married
Quick, inexpensive and easy to use. Everyone should try it.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great but confusing where to find the software
on April 17, 2017
Posted by: LUL25
from Boulder, CO, United States
Marital status:Married
I love using the H&R Block software, but this year I had a hard time finding it on the website. At first, I ended up using the cloud-based version but then half way through realized this was the wrong version. I ended up calling and talking to someone and then starting over. My experience with the software was great, just had a hard time finding it. I would encourage that you make it easier for people to find the download software (which is hidden). Thanks
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Issues with Pensions
on April 17, 2017
Posted by: MikeA67
from Ocean, NJ
Marital status:Married
All in all I am happy with this package. I do have an issue though. I carried over tax info over the last several years using this software. The issue has to do with Pensions. I get a 1099 for my pension. It is an older pension provided by my former employer. I did not contribute to this pension. It is not a 401K nor an IRA. When I input my 1099 the assumptions are made that this is a IRA type of plan. I couldn't seem to find where to correct this.
When I got to my state of NJ forms there was a question there which allowed me to uncheck the IRA /401K box. Why couldn't I find this for the federal forms.?
When I got to my state of NJ forms there was a question there which allowed me to uncheck the IRA /401K box. Why couldn't I find this for the federal forms.?
I like the forms views when I need to review them.
No other issues. Thanks.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Mostly smooth sailing
on April 17, 2017
Posted by: Tabbers
from CA
Marital status:Single
...except that when I installed and opened the application in April, warnings kept appearing saying, "so-and-so won't be available until January 25, 2017 after so-and-so happens". It's been almost three months, so I ignored them until I realized the software hadn't been updated to the post-January version yet. How about H&R Block 2017 automatically check for updates as soon as it's installed/opened or at least say explicitly that users should check for updates if it's installed after an update-date.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock