Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
Poor understanding of auidence
on April 16, 2017
Posted by: kbjoga
from NY
Marital status:Married
What are your qualification for the your team writing the instructions? I think you really need to look at that and get a much more diverse group. I have a MS Chemical Engineering and my wife has a MS in Primary Education so if we had questions I'm certain there is a huge # in the same boat and it doesn't need to be that way.
Written by a customer while visiting HRBlock
Customer Rating
3
Difficult to Navigate Corrections
on April 16, 2017
Posted by: KLEK
from Vienna, VA
Marital status:Married
The program is fine but very hard to navigate if you have to correct something. This year I went back in to add some minor charitable deductions and it threw the whole return off. I've used this software for years but this has happened before.
There needs to be a clear way for the user to go back and re-do a section, through the program, rather than by trying to navigate by forms. It took me several hours to figure out something that was correct but I couldn't tell from the view on the screen.
There needs to be a clear way for the user to go back and re-do a section, through the program, rather than by trying to navigate by forms. It took me several hours to figure out something that was correct but I couldn't tell from the view on the screen.
Cons: Hard to fix issues
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Usually big Fan but 2016 software, not so much!
on April 16, 2017
Posted by: jorron
from Columbus OH
I had print issues with the 2016 Deluxe and State pkg. Possibly related to wireless printers and/or the pdf software. Had to save documents and screen prints to a flash and print on a hardwired printer. Huge inconvenience. Normally I have success with this product. I will continue to purchase it and hope they get the problem fixed. I know of others who had same issue.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
HARD TO SAVE DOCUMENTS ON USB PORT
on April 16, 2017
Posted by: CASSY313
from Springfield, MA, United States
Marital status:Single
I USED THIS SOFTWARE LAST YEAR. I DONT THINK I WILL TRY IT AGAIN
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Only one problem
on April 16, 2017
Posted by: DHNC
from NC, United States
Marital status:Single
Have used this product for years and love it. This year everything is very clearly stated throughout that my husband is deceased. And STILL communication comes back to me in his name. He has never purchased or used the software. This is one area where automation fails. Also, software would not let me file State electronically even though I met all State requirements to do so. First time I've ever had an issue so will use it again next year
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Not user friendly
on April 16, 2017
Posted by: USERHnRB
Cumbersome and not intuitive for comparing year to year
Cons: Time consuming, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
IP PINs are hard to find and enter appropriately
on April 16, 2017
Posted by: PhotoDoc
from Greensboro, NC, United States
Marital status:Single
First, the program does not clearly ask during the interview whether one has an IP PIN. Second, it is not easy to find how to do it when the feds reject. There should be a clear request and route WHEN THE INTERVIEW IS BEING FILLED OUT. If there is no IP PIN to enter, the program is very good.
Cons: Hard to fix issues
Pros: Easy to install
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Still some things missing...
on April 16, 2017
Posted by: Sapp9119
from South Central Tennessee
Marital status:Married
For multiple real estate rentals, I think you need a page header of some sort so the user can be confident of what top level item is being addressed.
After entering electronic 1099-B, still have to go to each entry to get rid of red "!". You need a shortcut. I don't know as much as the broker does about the transactions so it's a great waste of time.
After entering electronic 1099-B, still have to go to each entry to get rid of red "!". You need a shortcut. I don't know as much as the broker does about the transactions so it's a great waste of time.
Cons: Hard to fix issues
Pros: Easy to install, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock