Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
3
Updates and efile
on February 26, 2017
Posted by: Sibby
from Texas
Marital status:Single
I have had problems with the installation of the updates. I have been working for days to get my return to efile
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Love all the features of this software
on February 26, 2017
Posted by: Jacqui 1
from Texas
Marital status:Married
I used this software for my 2014 taxes and continued for 2015 and 2016. The software has a reasonable price and covers all my tax needs. Love it!
Hard part was sending review. Apparently my nick name is not mine.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Print Dialogue Has Deteriorated from Prior Years
on February 26, 2017
Posted by: youdontneedtoknowalso
from Minnesota
Marital status:Married
There are now multiple problems with the print dialog box, or at a minimum areas which should be improved:
1. Selecting "My Forms" does not select my forms. No forms are selected. I had to select them myself.
2. The dialog always defaults to a physical printer, rather than the printer I chose the previous time I was in the dialog. I prefer the dialog box would remember which printer I previously chose, and default to that same printer, rather than my physical printer.
3. And when printing State forms, the dialog box keeps defaulting to thinking I want to print Federal forms. Why cannot it remember that just ten seconds earlier I was in the Print dialoge for my State return, and default me to that same tab the next time I seloct print from the main ribbon menu.
1. Selecting "My Forms" does not select my forms. No forms are selected. I had to select them myself.
2. The dialog always defaults to a physical printer, rather than the printer I chose the previous time I was in the dialog. I prefer the dialog box would remember which printer I previously chose, and default to that same printer, rather than my physical printer.
3. And when printing State forms, the dialog box keeps defaulting to thinking I want to print Federal forms. Why cannot it remember that just ten seconds earlier I was in the Print dialoge for my State return, and default me to that same tab the next time I seloct print from the main ribbon menu.
Written by a customer while visiting HRBlock
Customer Rating
4
Somewhat complicated..
on February 26, 2017
Posted by: River Lover
from California
Marital status:Single
I was under the impression that e-filing of the Federal Return was free. Not the case? I found it difficult to go back and look at areas to find specific data. Is it not possible to show the 'actual' form, for example the actual Itemized Deduction form? Would be much easier to look at the actual document.
Cons: Hard to fix issues, Hard to import
Pros: Easy to install, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Exceptional Software....as always!
on February 26, 2017
Posted by: PezHead65
from Pittsburgh, PA, United States
Marital status:Married
This is the tenth year I've used H&R Block software to file my taxes. Since we have to fill out a full 1040, I find the question based logic to be the same as using an actual accountant (they ask the same questions), and the quality has always been top notch!
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Solid program, been using it for years
on February 26, 2017
Posted by: Chukchiboy
from Anchorage, AK, United States
Marital status:Married
I like and trust this software. I gave four stars--not five--because of three minor shortcomings:
1. I always use the interview process. If you deviate from it for some reason, it can be difficult to find the place where you left off. A "Take me back to the interview" command would be nice.
2. The process of filing a 1040X amended return is just inexcusably confusing. I'm about to send mine off, and I'm still not sure I have it right. Hope the IRS doesn't gig me!
3. When I agreed to do this review from within the program, I would to fight my way through hideous amounts of spamware/bloatware/adware to get to the actual review interface. Hey, HRB--make it easy if you want me to do you a favor!
Pros: Easy to install, Easy to import, Fast
Written by a customer while visiting HRBlock
Customer Rating
3
Not impressed
on February 25, 2017
Posted by: TomJim
from DeKalb, IL, United States
Marital status:Married
Your review indicated I was at a slight risk for an audit do to "one of the following reasons", all and any of which I was not trying to use or claim in my return. Secondly, your "areas needing correction" had no explanation of what the problem was, the window size didn't allow for easy identification of the area needing to be fixed and was generally a pain to correct.
I think a bit more effort on the developers end could fix those issues without dipping too far into the profits pocket.
I think a bit more effort on the developers end could fix those issues without dipping too far into the profits pocket.
Cons: Hard to fix issues
Pros: Easy to prepare, Easy to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great tool to do your taxes
on February 25, 2017
Posted by: TomReth
from Camdenton, MO
Marital status:Married
H&R Block sent me the disk in the mail in January. Since I don't get all by documents until late February, I just finished my returns a few hours ago. The software program is great.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock