Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
3
Needs help with Home Office
on April 14, 2017
Posted by: davet323231321321
from Minnesota, United States
The last two years I have had issues with how the software handles the home office. I use my home office for my primary job (2106) and also for a consultancy business (Sched C). The program asks if I use more than one home office but does not ask if I use the one home office for a job and a business. Hopefully I filled it out right but I had to scour the forms and review IRS documents. Last year I needed to make an amendment.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
Great for Federal tax.
on April 14, 2017
Posted by: Doomed
from Texas, United States
Marital status:Married
Dissapointed that you don't support part year Louisiana residents.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Does the job except for investment partnerships.
on April 14, 2017
Posted by: XMBH
Pretty smooth except it dumps out when you get into trickier K-1 questions, and the California version has very little help with the adjustments.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
meh
on April 14, 2017
Posted by: JulieR17
from Crittenden, KY, United States
Marital status:Single
There used to be a way to see what maximum deductions other people have taken, etc. This time, I had to look it up online. The software in general doesn't seem as good as it was a few years ago. But it is helpful with the basics. I had to hunt to put in my charity deductions though, it wasn't in the interview.
Cons: Doesn't maximize refund
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, obsessively accurate, great results
on April 15, 2017
Posted by: Minh_SanAntone
from San Antonio, TX, United States
Marital status:Married
I've been using this for 7 years now and it seems to improve every year. Great value and convenience if you activate it from the version you receive in the mail. It walks you through the questions, does a great job re-using last year's return and importing docs from the Internet, and verifies and re-verifies that you have not forgotten to provide info - e.g. I had skipped the real estate tax, it brought me back and I saved another $1000! Also allows you to go back and forth to fix things, and good help through hotlinks (just click on the term or question you don't understand). I have a small business and it really helps me structure my P&L for the IRS. I love the meter that shows the risk of audit, and every year since I used it, the IRS accepted the return within 6 hours. I suppose Turbo-tax is similar but I never had the motivation to explore - why should I?
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Impossible to E file on line after completing
on April 15, 2017
Posted by: Grama Nancy
from Euclid, Ohio
Marital status:Single
Filling out the forms was easy, but I found it impossible to file my taxes on line as I have so easily done in the past. What is up with that important detail!
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Very good except-----
on April 15, 2017
Posted by: arch8631
from Oregon, IL
Marital status:Married
Too hard to get help when we need it most, either by phone or online
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Retirement
on April 15, 2017
Posted by: Mary and john
from Melbourne Florida
Marital status:Single
Not very good for retired Social security ONLY old people.
Cons: Time consuming, Hard to fix issues, Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock