Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Sorely Disapointed
on October 16, 2018
Posted by: JosephShifer
Could not e-file. Rejection report just said check all documents to see if you made any errors. That's super helpful.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: jcobb5280
from Denver
Verified Purchase:Yes
Problem with software update feature prevented regular filing. Had to do paper extension. Problem still not fixed after six months. After repurchasing software found standalone update package online and finally filed. Breaking up with H&R Block and Tax Cut after twenty years. Inexcusable.
Cons: Time consuming, Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: MAS1
from NM
Verified Purchase:Yes
Too many fixes and still never accepted for efile.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Huntmtn
from North Salem, NY
Verified Purchase:Yes
I have used your product for many years. This year I was very disappointed. Activation code did not work for late filing. E-file activation code did not work. I paid for E-file again(I better not be charged for it) and that did not work because taxes were rejected because IRS claimed AGI was wrong #. It was not! ????? I had to file paper copy the next day and missed the deadline. Not Happy. I may have to look into your competitors product. We shall see.
Pros: Easy to prepare
Cons: Hard to fix issues, Hard to install
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Craigmvo
from San Jose, CA
Verified Purchase:Yes
As a retired CPA I know good tax software when I see it. H&R Block Is much easier to use than TurboTax, particularly if you’ve got a little tax knowledge.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Senior Vice President & Controller (Retired)
on October 18, 2018
Posted by: Nazim
from Pasadena, CA.
Verified Purchase:Yes
This is the first time I had a lot of trouble e-filing my return. Even after following all the directions my returns got rejected. The AGI was correct but still got rejected. I had to file my daughter's returns manually.
Also, I got billed 5 times for filing just one State Tax return!!
Also, I got billed 5 times for filing just one State Tax return!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Mr BL
from CIncinnati, Oh
Verified Purchase:Yes
It would not install the updates until I reinstalled the program. Through the software I downloaded the state, but it would not install so I had to go online with the state and manually complete and submit the state return
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Data transfer from federal return to does not work
on October 19, 2018
Posted by: AL from NJ
from NJ
Verified Purchase:Yes
the program stopped transferring data from my federal return (completed) to my state return and i had to finish the state return manually.way to go h&r block!!!!
Cons: Time consuming, Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock