Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
1
Why do you have so many hidden worksheets.
on March 2, 2017
Posted by: Joebeth3844
from Forest City, NC, United States
Marital status:Married
I have used drake for years and they make it so simple...you just pull up schedule e and enter the info. And you make it much harder by giving you all these worksheets then you have to go pull up the forms to see if everything is correct on the 1040. Delete all these worksheets. They are not necessary. I am trying to do a schedule e and cannot find the darn worksheet. I know you need to do the worksheet for depreciation but not one for everything on the whole form.
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to import
Pros: Easy to install, Easy to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Definitely can be improved
on March 1, 2017
Posted by: Jaedee
from California
I had to input my income three times because, for some reason, it wasn't reflected correctly the first time. The system also created duplicate forms, which is really not necessary. It confused when it said just delete the form if it's not necessary. Well, how am I supposed to know how many copies are needed? In the end, I just went ahead and deleted the second and third copies, hoping they would only need one copy. That was really not necessary. If I could do it, I would rate this as 3.5 stars.
Cons: Time consuming
Pros: Easy to install
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Return Help and Prep
on March 1, 2017
Posted by: CP2K
from Dayton, OH, United States
Marital status:Married
I've been using H&R for 10+ years. It's the best!
One issue this time...State Income Tax or State Sales Tax (you must decide which to select). Unfortunately, the interview option did not ask me, but I forced the option because I remembered that question last year. Federal schedule A in the interview only asked for real estate taxes only.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
not as good as previous years
on March 1, 2017
Posted by: bob6007
from Jackson, MI, United States
Marital status:Married
navagation is not as good as previous versions. I found an error in the estimated taxes entry and spent a lot of time trying to find where to correct it. After the accuracy check it can be hard to move on from warnings. Printing copies to check entries can be difficult unless you go to forms where you have to know which ones have the information needed.
Cons: Hard to fix issues, Hard to prepare
Pros: Easy to install, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Software Failure
on March 1, 2017
Posted by: exlibris
from Rolling Meadows, IL, United States
Marital status:Married
I finished my return and found out I had not entered the medical expenses I made from my wife's HSA. When entered I went from owing to receiving a small refund from the FED. The software had made all the corrections and I successfully emailed both state and Fed returns and printed out all my returns. However, when I went back later to download my returns to a flash drive the program said I had not filed and had not made the correction to the HSA. I have confirmation that the returns were accepted by the FED.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
As usual, a home run for Block
on March 1, 2017
Posted by: BGEE
from Topeka, KS, United States
Marital status:Married
Excellent product at a fair price. Keep up the good work Block!
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good but not great
on February 28, 2017
Posted by: Mistreil
from Norwood, NY
Marital status:Married
i was not able to e-file my returns. it will take much longer to file now
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Continous trusted software
on February 28, 2017
Posted by: taxpreper
from Michigan, United States
Marital status:Single
Faithful user for a number of years and will continue to be!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock