Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Great
on April 6, 2017
Posted by: otto16
from Cannon Falls, MN, United States
Marital status:Married
I had a little trouble understanding some of the corrections I had to do but it went well. I have used this program for the past few years and plan on keep on using it.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good but not as good as previous years!
on April 6, 2017
Posted by: Gerib
from Buffalo, NY, United States
Marital status:Married
I have used H&R Block s/w for many years to do my taxes -- even before it became H&R Block from TaxCut. I have always been more than pleased with the product, however, this year I have had a frustrating time with it; namely because the program didn't correct/change the form's values if/when an answer was changed as one goes through the questions a second or third time....etc. The recalculate feature was basically ineffective, since the figure on the form didn't reflect changed figures. Additionally, the frustrating part was on the payment options for amounts due -- the 1040 form only allows check or credit card payment, however, the s/w also included an automatic withdrawal option from a bank. It took quite a bit of finagling to figure it out and to fix it.... ugh
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use software but Form 2210 was rejected
on April 6, 2017
Posted by: Larry do it yourself
from Tucson, AZ, United States
Marital status:Married
Systematically walks you thru all the possible forms. First 2 tries with Form 2210 Underpayment were rejected, eventually I just paid the penalty, without Form 2210. Would be nice if TaxCut could decode the Rejection Codes.
Also, CD would not install, said error in screen resolution, when the real problem was the 150% text selection, it needed 100% to install.
Also, CD would not install, said error in screen resolution, when the real problem was the 150% text selection, it needed 100% to install.
Cons: Hard to install
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
One major frustration
on April 6, 2017
Posted by: DOdom
from Atlanta Ga
I had over 400 1099 Capital Gains transactions. I ingest them from the FI into Excel and from that produce a CSV that is used to create a TXF file. You ingest the TXF file fine, but you force me to validate each transaction and your UI is abysmal. I would prefer a worksheet presentation where I don't have the wasted repetitive clicks to navigate through multiple screens, in many cases to do nothing. It's enough to make me go online and find out if Turbo Tax does it better. I'm clicking yes to the recommendation question, but only for people with a low number of 1099 transactions.
Cons: Time consuming
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
good program
on April 7, 2017
Posted by: kowild114
from Wildwood, FL, United States
Marital status:Married
I've used H&R tax app for years-- this is the first time it was rejected because the app put in the amended income . Also the app did not print out the 1099R form when I made a copy of the return!! The program did not seem as easy to use as in previous years.
I have our son using this tax app in MA.
I have our son using this tax app in MA.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Simple, thorough, and easy
on April 7, 2017
Posted by: swamprat
from Indianapolis, IN, United States
Marital status:Married
I have used H&R Block tax prep software for years and have always found them to be easy to use and thorough. I have used the other popular tax prep software years ago and find the H&R Block every bit as good.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Didn't provide the information promised
on April 7, 2017
Posted by: Jeff C49
from Irwin, PA, United States
Marital status:Single
I filed electronically and was required to mail in IRS form 8453 along with some other documents. When I filed electronically, the program told me I had to mail this form and would provide instructions after my electronic filing was accepted. Instructions were never provided, I eventually went online to find the instructions only to find that I had to mail it within three days of my electronic submission being accepted. I was late but mailed it anyway. Wonder if I'll receive a penalty from the IRS for being late? Never again will I use this program.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Good but a little hard old one was better
on April 7, 2017
Posted by: betsy1234
from Temple, TX, United States
Marital status:Single
The old one was better but this is a good one and easy to use once you get used to it
Cons: Time consuming
Pros: Easy to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock