Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
5
Easy and a breeze to follow
on April 5, 2017
Posted by: texasbighair
from Texas
Marital status:Single
I've bought this line for the last 3 years, after using Turbo Tax for many years. I understand numbers but doing taxes make me nervous! This program takes the worry out of it. I also love that if feels like they comp your filing fee! I will continue to purchase this for a long time, thank you.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
okay
on April 5, 2017
Posted by: RuthE
from Mechanicsburg, PA
Marital status:Single
After using this product successfully for years, this year when I really didn't need any more strife, I found it very cumbersome. Since my husband died, while I wanted to file the federal MFJ I was required to fill our PA state returns MFS. When I was told to fill out the federal MFS I assumed that it would be separate from the one I had already done but the message received was that I would lose the MFJ! With and extensive Sch D-- that was not an option for me. When I called for assistance , after being shuttled around and listening to lots of music someone mentioned right clicking on the PA form to override. This meant changing most of the items in the already MFJ form with my husband's info, printing out 2 copies (one to file and one for my records- since that would be erased when I did mine), then replacing that info with mine. I realize that it was not an often used situation but I think the programmer needs to check it out. Having taught the AARP Tax course for 15 years I had no trouble doing the overrides (except for the inconvenience and time consumed)but oh, my, what nasty messages I kept getting from your program.
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Easy to import
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Updates don't work / Accuracy Review doesn't work
on April 5, 2017
Posted by: mwl75
from Seattle
Marital status:Married
Have spent 1 hour trying to download an update. Tried disabling firewalls. No good. Tried manually downloading from website. No good. Restarted computer every time I tried these things. Will never buy this software again. Turbotax can't be worse.
Cons: Hard to install
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
h&r block deluxe
on April 6, 2017
Posted by: taxpayer2121
from chicago, IL
Marital status:Married
rejected return for incorrect last years agi.
number was correct
pain in the butt
number was correct
pain in the butt
Cons: Hard to fix issues
Pros: Easy to install
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
ease of use, audit quality, gets it done right
on April 6, 2017
Posted by: plum on the beach
Marital status:Married
my 10th year user
I recommend price reduction for online downloads
I recommend price reduction for online downloads
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Amended Return not Intuitive
on April 6, 2017
Posted by: PeterJ98802
from Knoxville, TN, United States
Marital status:Married
I've used H&R Block for 5+ years and generally like it. I had to file an amended return this year and became frustrated with the program and its lack of intuitiveness and even functionality. The program does not appear to import the existing 1040 data; you make the changes you want and then have to go in and re-enter data that you already entered with your original return. Should not have to be that way. And even if so, it needs to be made much more clear in the instructions as to what you need to do.
Perhaps my rating was a bit harsh; maybe 4 stars...as I have used the software for several years...meaning that I'm willing to re-purchase, year after year.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
SOFTWARE GLITCH RE. SALE OF YOUR MAIN HOME!!
on April 6, 2017
Posted by: RobtQ99
from Shrewsbury, MA, United States
Marital status:Married
BUYER BEWARE - IF YOU ARE REPORTING SALE OF YOUR MAIN HOME!! Problem occurs when using the "Mini-Worksheet for Line 2, Selling Expenses" regarding the sale of your main home. If any figure is input into either lines 1d or 1e, the software computes this as a long-term capital GAIN. The resultant incorrect figure is then carried over to Form 8949 and Schedule D. Also, the erroneous gain then carried over to my state return which caused that return to be incorrect. Note: my wife and I met all ownership/use criteria for the full 500K exclusion, and thus there should have been no gain figure at all showing from this sale.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
OK - but confusing even for a very simple return
on April 6, 2017
Posted by: hsnyder
from Western Colorado
Marital status:Married
1. Don't know for sure whether the return was actually filed
2. Printer scheme is awful
2. Printer scheme is awful
Cons: Hard to fix issues, Hard to prepare
Pros: Easy to install
Value
3
Written by a customer while visiting HRBlock