Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
DeLuxe 2016
on March 12, 2017
Posted by: jhdry
from New Hampshire, United States
I could not find the proper EStimated Tax payment voucher form in the program
I could print out one - that "Not for Filing" - however I had to cut the pages for each Quarterly payment voucher -- This was not the situation in my previous 10 years of using the program!!!
I could print out one - that "Not for Filing" - however I had to cut the pages for each Quarterly payment voucher -- This was not the situation in my previous 10 years of using the program!!!
Written by a customer while visiting HRBlock
Customer Rating
5
Outstanding
on March 12, 2017
Posted by: Hey Vic
from Melbourne, FL, United States
Marital status:Married
Since I do not have enough itemized deductions I use the standard deduction and I could probably use your basic software that I have used in previous years. However it is nice to have all the information you provide in the deluxe version.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Moving to cloud has removed features & support
on March 11, 2017
Posted by: scdarity
from Asheville, NC, United States
I've used HR Block for years now, but this is the last year. I prefer NOT to use cloud services for my personal information and therefore downloaded the app. Support requires having an online account (which I do NOT want) and then is less than useful. In previous versions of HR block tax SW I was able to see my effective tax rate and how I compared to the rest of the country. After trying to get an answer for 45 minutes, first by calling then being told I had to get information online...the answer was...oh, "that isn't available, you can get tax rate information on the IRS website". No *(&^ Charlie....
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Failed to submit the state return.
on March 10, 2017
Posted by: wlh1
from Oxford, Ohio
After saying that everything was error free and ready to go, some glitch would not allow the filing of the Ohio state return. Very frustrating and no one to contact for prompt help. I will have to mail in the state return.
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointment
on March 10, 2017
Posted by: dyfedd
from Auburn, CA, United States
Marital status:Married
I've used Block software successfully in past years. This time I had several problems. I uploaded from a DVD. When I tried to import data from last year, I got nothing, so I had to enter everything from scratch.
When I got to filing electronically, a message said my 2015 AGI was already loaded. In fact the box had a zero in it and it wouldn't allow me to enter the correct amount. I finally found an instruction that allowed me to "right click" and override.
When I got to filing electronically, a message said my 2015 AGI was already loaded. In fact the box had a zero in it and it wouldn't allow me to enter the correct amount. I finally found an instruction that allowed me to "right click" and override.
Cons: Time consuming, Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Won't let me print return
on March 10, 2017
Posted by: Sarah L11111
Marital status:Single
After all this, I can't print it!!!! Would it buy it again? No.
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
system cant down load federal taxes correctly for
on March 9, 2017
Posted by: Anonymous
from hawaii
Marital status:Single
takes federal retire income once completed on your program and loads it the hawaii tax form as a hawaiian income/ we as residents do not pay taxes on RETIREMENT INCOME/ you need to figure out why this happens its a big problem and caused me grief on 2015 taxes , soI cant trust your system and have to to hawaii taxes by hand
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
One Little Hitch
on March 9, 2017
Posted by: The Duck
from California, United States
Marital status:Married
I've been an HR Block user for years. This year was the first time I had a problem.
When it came time to e-file, HRB entered the wrong AGI from last year for the Federal return. Once it was rejected, I had a hard time entering the correct AGI. HRB should instruct us to get the AGI off the printout from the previous year, rather than accept what the program inputs.
When it came time to e-file, HRB entered the wrong AGI from last year for the Federal return. Once it was rejected, I had a hard time entering the correct AGI. HRB should instruct us to get the AGI off the printout from the previous year, rather than accept what the program inputs.
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock