Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
3
This software assumes users don't know tax law.
on April 3, 2017
Posted by: TomV
from Morris County, New Jersey
Marital status:Married
I'm disappointed in the amount of information that is hidden from view once entered into the software. It's like a 'black box'; keeping the user in the dark about how some figures are calculated.
Cons: Hard to fix issues
Pros: Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT SOFTWARE
on April 3, 2017
Posted by: RIAD57
from MEMPHIS,TN
Marital status:Married
I WAS VERY HAPPY WITH THE PRODUCT,USER FRIENDLY AND ACCURATE
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Ease of Tax Preparation
on April 3, 2017
Posted by: Tamalee
from Camarillo, CA
Marital status:Married
I like the fact that its easy to install, export previous year tax information, and the interview is helpful. Very easy and quick process.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not easy and intuitive
on April 4, 2017
Posted by: BikerGrandpa
from Atlanta, GA
Marital status:Single
Not easy to navigate, not intuitive, a pain to print and retrieve files, ended up paying more taxes.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use but PRICEY Extra states and ERRORS
on April 4, 2017
Posted by: Stevein Philly
from Philadelphia
Marital status:Single
I've used HRB for over 25 years and like it "better" than TurboTax BUT, there are MAJOR issues that they need to resolve to highly recommend it. They are:
Pricey State modules after the first. Many taxpayers have to file 2 state returns (work in PA and Live in NJ or Work in NY and live in NJ. The extra state software often costs as much as the original Fed and State package.
Pricey State modules after the first. Many taxpayers have to file 2 state returns (work in PA and Live in NJ or Work in NY and live in NJ. The extra state software often costs as much as the original Fed and State package.
They eliminated the report that printed out comparison of current and prior year. This was helpful to find errors. Not sure why it was eliminated
For TWO years in a row the filing due dates for the Pennsylvania Estimated returns were wrong. In 2016 PA-ES they used 2015 dates and for 2017 PA est. they used 2016 dates.
For 2016 1040-X the PTIN # for tax preparers was printed in the WRONG space.
It's just sloppy and these errors should have been caught. I would like to LOVE this software but I can't (as of now)
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
LONG WAY TO GO
on April 4, 2017
Posted by: SCHMUCK
from GA
Marital status:Married
REDUNDANT IN TERMS OF INFO TO BE ENTERED. CHARGED ME TO FILE FEDERAL ALTHOUGH I HADN'T USED ANY OF MY SO CALLED FREE FILINGS
Cons: Time consuming, Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy process
on April 4, 2017
Posted by: WRKYLE
from Monroe, NC
Marital status:Married
My first time completing my own taxes, very easy to follow.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 4, 2017
Posted by: Jimmy48
from Michigan, United States
Marital status:Married
Very straight forward questions. Simply answer the question, fill in the information. You receive simple, easy to understand answers to any questions about a topic. Could not be much easier.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock