Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
5
So Easy!
on March 21, 2017
Posted by: suz1944
from Ridgewood, NY, United States
Marital status:Single
We used the H&R Block software for the last 3 or 4 years. Although it was always fairly easy to use, this year it is super simple. I had no questions and was finished with both federal and state returns in less than one hour.
Pros: Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Quick and easy!
on March 31, 2017
Posted by: pmac4479
from St. Charles, MO
Marital status:Married
Been using H&R Block Deluxe for years. Never any problems.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Federal updates will not load on a MAC
on April 2, 2017
Posted by: KYjane
from United State
Very frustrating. Federal will not update on a MAC therefore will not let you e-file your returns. State was very difficult to load. Spent more time trying to get program to work than actually doing taxes. Would not recommend. Next year will be using a different program.
Cons: Time consuming, Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
2
Federal payment option in interview incorrect
on April 5, 2017
Posted by: Gerib
from Buffalo, NY, United States
Marital status:Married
The payment option on the interview included the automatic withdrawal option from my bank account -- which isn't actually available yet! I kept getting rejection errors when e-filing, and finally was able to isolate the problem to the software vs. form options! ugh. I've used H&R Block since it was TAXCUT, and loved it. Not this year.. lots of angst and wasted time.. boo
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Easy to import
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Filed because I had already paid for the software.
on April 8, 2017
Posted by: Unhappy this year
from Mississippi
Marital status:Single
I bought HR Block because I've always used it before. However, I'm not happy with it this year. I can't afford to buy another software so it's what I have to use this year. I didn't get enough back to pay for another software purchase. Lesson learned.
Cons: Doesn't maximize refund, Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy and Quick
on April 8, 2017
Posted by: Old Dan
from Birmingham, AL, United States
Marital status:Married
I used to take all weekend to file my taxes, but now it just takes a few hours. This is the best tax software that I have ever used. It has tons of features and the quick explanations and tutorials help and make me feel confident about my return. I did have some issues and gaps this year when importing from last years program. There were several gaps and I had to manually enter or override inaccurate or missing information that did not cross over for some reason. The instructions were clear and easy on how to do this, though and were part of the program and easy to find. It also makes e-filing very fast and convenient. I do wish my state e-file fees were included in the cost of the program. I have used this program for the past five years. I would recommend this product for all taxpayers of all skill levels.
Cons: Hard to import
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Didn't calculate all forms, no IRA recommendation
on April 9, 2017
Posted by: A flyboy
from Michigan, United States
Marital status:Married
I was under withheld and need a Form 2210 and amount should have been added to my tax due; software doesn't do that. This software used to make recommendations on 'tax savings' before filing, e.g. a spousal IRA; software doesn't do that anymore.
Cons: Doesn't maximize refund, Hard to fix issues
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Ten years of taxes
on April 9, 2017
Posted by: El Cuervo del Mar 69
from Bay Area, CA
Marital status:Married
Switched from TurboTax awhile back, never regretted it.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock