Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
3
average
on April 3, 2017
Posted by: HH 33
from Albany, NY, United States
Marital status:Married
My biggest problem with software is almost all computers today do not have dvd drives and if you buy software at retail store there is no information or codes to enable you to download from internet. If you go to site or call they make it very difficult and unless you complain loudly you are out of luck.
Also I didn't have a very complicated investment portfolio but software makes it difficult to download from to return and when it does it asks you so many questions you might as well enter your self.
Also I didn't have a very complicated investment portfolio but software makes it difficult to download from to return and when it does it asks you so many questions you might as well enter your self.
Cons: Hard to fix issues, Hard to install, Hard to import
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Needs additional features
on April 3, 2017
Posted by: tommy33
from CA
Marital status:Married
I worked for HRB as a preparer for over 20 years but now use your product to
file my relatives and my own return. One feature I miss is the ability to view the
entire return without printing the return....which we could do at HRB tax office.
Another confusing situation for me at least; I was stumped at the end of my own
return because it insisted on entering a state code and I was not ready to do that.
And I hit delete this area (or whatever it said) and had to go thru the entire Fed.
return to re-enter the info.
But the one feature I would really like is the ability to view the entire return during
the work process.
file my relatives and my own return. One feature I miss is the ability to view the
entire return without printing the return....which we could do at HRB tax office.
Another confusing situation for me at least; I was stumped at the end of my own
return because it insisted on entering a state code and I was not ready to do that.
And I hit delete this area (or whatever it said) and had to go thru the entire Fed.
return to re-enter the info.
But the one feature I would really like is the ability to view the entire return during
the work process.
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent software
on April 3, 2017
Posted by: chwestmor
from Hendersonville, NC, United States
Marital status:Married
I have used H&R Block tax software for the last 3 years and have found it to be very user friendly, well constructed and leads one through the information needed to file Federal and State returns step by step with excellent explanations all along the way.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Deluxe software and support
on April 3, 2017
Posted by: ritac
from Kenosha, WI, United States
I've been using HR Block software since 2004. The software is good, however, live support is needed when tax questions are asked. Only online support is available for tax questions, sometimes it is hard to understand. Also, the tax advisors at live HR Blocks should be trained on this software; at least have one representative in each office answering questions. Thank you.Rita
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
Very good program.
on April 3, 2017
Posted by: Dick in VA
from Mechanicsville, VA, United States
I've used this software for years. It is smooth, accurate and easy. The only issue is that I feel the State e-File fee should be included, which it isn't. Instead you get five free Federal e-files; not something the average taxpayer needs.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Its Okay
on April 3, 2017
Posted by: josh007
from Cherry Hill, NJ
Marital status:Single
Overall not a bad program, however I think like tax slayer, the program should allow you an "enter myself" option with a "guide me" section instead of walking you through which can be quite time efficient. I also think automated fill- ins for forms would be a lot easier instead of giving you an entire form to fill out on your own. Tax slayer allows you quick mobility by making this option easier. One thing that I do like about it is that it provides you with a summary of all of the forms that you entered and checks for any red flags that may come up in an audit.
Cons: Time consuming, Hard to prepare
Pros: Maximizes refund
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 3, 2017
Posted by: SGCPE
from Bel Air, MD, United States
The software is intuitive and a great value!!!!!!!
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
No verification of payments
on April 3, 2017
Posted by: Sparky22
from Cedar Rapids, IA, United States
Did not pay federal payment on date. No way to check status unless you volunteer SSAN.
Cons: Hard to fix issues
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock