I like the easy questionnaire and the fact it imports my previous returns! I keeps track of last year's AGI and even things like IRA baseline or whatever the name is. Ah! I was also able to import the W2 directly which otherwise is prone to errors. Likewise with investment 1090s directly from the investment institutions, a life saver. Price is super comparable.
I have used TaxCut for many years and have always felt it did a great job. The software is easy to use as long as you input the correct data. Because I had a question beyond the scope of the software, I did buy the additional "Chat with a Tax Pro" and got two different answers to the same question from two different "pros", so that poses a problem. But for basic tax returns you can't beat the software.
I find it not very user friendly...not intuitive enough. On the good side is the help available to answer questions.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
IRS rejection
on April 24, 2020
Posted by: PO1978
from Georgia
I filed my return and IRS rejected it with error code FD-32-IND-031-04, your AGI doesn't match IRS records. I called the 888 number, when an agent finally got on the phone, I gave my name, then the phone went silent, then the survey came on. I was never given the opportunity to present my problem.