Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
Program is Good When it Works
on March 15, 2017
Posted by: WildBill89
from Fleming Island, FL, United States
Marital status:Married
Have used H&R Block for now the 5th year in a row. This year first uploaded from mailer CD. Program would not update either automatically or manually requiring 1+ hour with customer support and eventually a new download. Upon completion of taxes, went to file and program would not allow to file saying that the program needed to update. Once again, after numerous looping efforts, another call to customer support and now a second new software push. Customer support stated my experience was not unique amongst Windows 10 or Apple users. Disappointing.
I Have been using this for years and the interface with prior years data is smooth. I finish both Fed and State in less than 2 hours from start to filed.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
Originally tried due to savings over turbo tax. The program walks you through every single step necessary and answers issues as they arise. I've continued with it, because it takes what I need from the previous year return and loads automatically.
Pros: Easy to install, Easy to prepare, Easy to import