I had no problems this year but last year I bought the Deluxe with state program like I always do but when I went to do my state taxes I had to pay again. If you can check last year's I'm sure you'll find I paid twice for the state tax program. All in all I like your product and would recommend it to my friends.
I have been using H&R Block's software for years and it is so easy. It is very intuitive and I save tons of time since it imports everything (employers, investments, adjustments, even itemized deductions) from previous years.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would have liked the option to use the Federal 1040 EZ form instead of just the lengthy 1040 that was only available (didn't need it and it was too long) and I didn't like the fact that once you printed the tax forms for mailing that the checklist was offered to be printed twice (once with the mail in forms and again by itself on the next page. Other than those two problems this was a fairly good software with good ease of use!
I have used this software for many years, even when it was called Tax Cut and have always been very pleased with it. Everything went well this year until I got to the part that estimates next year's taxes, and the program was a disaster. It is totally incomplete and is essentially worthless. I ended up having to calculate my estimated taxes manually. I would recommend this product only for someone not needed to file a 1040-ES.