Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Good but
on March 19, 2017
Posted by: Ron tax
from Maryland, United States
Marital status:Married
I have used this software for many years. However, this software did not handle my retirement income properly. It grid not give me a hint about entering the nontaxable portion of my annuity? I was able to make a direct entry into the form.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Very happy with this product
on March 19, 2017
Posted by: JS57
from AIken, SC
Marital status:Married
I have used tax preparation software for many years and have found H&R Block's product to be the best available. My wife has two businesses and this software allows me to confidently prepare all the necessary forms required for self employed people. Great product!
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great - I received the BEST guidance!
on March 19, 2017
Posted by: Diane57
from Martinsburg, WV, United States
Marital status:Single
I was very nervous about filing my taxes for the first time, but H &R Block made it easy for me to finally do them myself!
Pros: Easy to install, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of use!
on March 18, 2017
Posted by: Rick65
from Columbus, OH, United States
Marital status:Married
I continue to enjoy, if it is possible to say that, the functionality and learning tools on the application. I'd be sunk if I wasn't able to upload activity too. Fantastic feature.
Cons: Time consuming
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Getting better but room for improvement
on March 18, 2017
Posted by: Spoke36
from Hudson Valley, NY
Marital status:Married
I had two problems with this year's return -- the software found one (GOOD JOB) when I tabbed one extra time before entering data and showed qualified dividends and capital gain instead of ordinary dividends and qualified dividends on schedule D. This was found during the audit before filing.
After filing, the return was rejected because I had changed to put all of the excess payment for 2016 into 2017 and the form had a check mark to direct deposit any refund. The program should have removed the check mark after I elected to put all of the excess money into next year's tax payment.
After filing, the return was rejected because I had changed to put all of the excess payment for 2016 into 2017 and the form had a check mark to direct deposit any refund. The program should have removed the check mark after I elected to put all of the excess money into next year's tax payment.
In terms of use, I find it difficult to verify large amounts of information that were down loaded into my return. After the first page, the program always returns to the first line of the information when I want to do the next item to be verified.
When filling out the New York State return you have to include your drivers license information (if you have one) for the first time this year. BUT when you are eligible for a NY State refund, you have to re-enter the same identification information. The information should be automatically repeated once you have entered it.
Cons: Time consuming
Pros: Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Good Consistency year over year-
on March 18, 2017
Posted by: bocephus15
from Boynton Beach, FL, United States
The interview and sections don't change which is good. I needed to look at my 2015 return and I could follow the same sections on a side by side comparison.
The one issue the need to fix is the 8889 and 1099-SA.
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Miscalculated state taxes
on March 18, 2017
Posted by: DCC287
from Falling Waters, WV, United States
Marital status:Single
The software made a $500 dollar error in the amount of state tax I owed. It automatically gave me a large deduction that I did not qualify for.
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
reliable
on March 18, 2017
Posted by: leenybe
from NM, United States
Marital status:Married
Have been using H&R Block for years and it keeps getting better and better every year. I have full confidence that I have submitted the most accurate return I could, with your guidance.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock