Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,771 Reviews)
Rating breakdown 129,771 reviews
5 Stars
86,627
4 Stars
23,852
3 Stars
8,318
2 Stars
4,414
1 Star
6,560
85%of customers recommend this product.
(
41,318 out of
48,491)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Option to skip Itemized deductions
on May 6, 2019
Posted by: Richard 3518
from Lee's Summit, MO
There should be an option to skip entering itemized deductions when you know you will only be using the standard deduction.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Failed to account for educators in New York State
on May 7, 2019
Posted by: zgzgzgzg
from Thiells, New York
In New York State teacher's pensions are not counted toward income. See: New York State Department of Taxation Publication # 36:
"Qualified pension benefits or distributions received by officers and employees of the United States, New York State, and local governments within New York State, are exempt from New York State, New York City, and Yonkers income taxes. This subtraction modification is allowed regardless of the age of the taxpayer or of the form the payment(s) take."
Your program failed to account for the aforementioned, erroneously taxing my New York taxes much too high. Program is awful.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Meh
on May 8, 2019
Posted by: Gtampa Greg
from Stillwater Mn
Could not adjust font size for easier reading, quite a strain for me.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
The state did not work & Federal would not e-file.
on May 8, 2019
Posted by: nickname refused
from Maryland
I have a receipt for the Federal and State software and the state would not function. I check several times and it always tried to get me to purchase a state return. H&R Block does not make itself available to solve software problems. Did not e-file Federal Return on Send button. The return was late.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
You were supposed to have filed my taxes
on May 12, 2019
Posted by: Dano54
from Bowling Green, OH
When I completed my taxes, put in my credit card information, the software said that I was complete and that you would file my return. Later I received an email from you stating that the IRS accepted my return. Unfortunately the IRS never charged my credit card nor do I have any indication from them that my taxes were received or accepted by the IRS.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Simply Great Tax Program
on May 21, 2019
Posted by: ScottSlaf
from Fort Worth Tx
Have been using H&R Block program for years and they never disappoint!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Survey
on May 25, 2019
Posted by: jchcpa
from Bellevue WA
Using several years now while in retirement, after using "industrial strength" cpa software employed in my cpa business prior to that. Not crazy about the 'old style' interface screens for data entry, but, it works OK. Main complaint is that filing a 4868 extension electronically is not included - WHY?
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great program
on May 25, 2019
Posted by: K hRock
from GA
Have used this software since early 2000's and I like it very much. Only complaint is for a few years now my GA-8453 signature form will not populate with my DCN when I go to save my backup copies after I have submitted my forms and they are accepted.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock