Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,668 Reviews)
Rating breakdown 129,668 reviews
5 Stars
86,574
4 Stars
23,821
3 Stars
8,304
2 Stars
4,412
1 Star
6,557
85%of customers recommend this product.
(
41,253 out of
48,418)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
3
Very good, except for publicly traded partnerships
on April 15, 2019
Posted by: oldnavy72
The software is easy to install, set up, and use. The basics of W-2, some interest income, and some dividends is well handled. My spouse and I have investment accounts, and the software this year handled some non-qualified dividends and some long-term and short-term capital gains and losses very well, an improvement over last year. Unfortunately, the programs do not handle K-1s from publicly traded partnerships, and these took a lot of time and reference to IRS pubs. In addition, the instructions for Schedule B Part lll, Foreign Accounts, should be better than those in the IRS form, and should expound on when a Form 8938 is required for tax filing (for US citizen, foreign accounts of $100,000 at 12/31/18 or $150,000 anytime) or when a FinCen Form 114 (over $10,000 in all foreign accounts at any time) to be filed by April 15 (automatically extended to October 15).
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not a good software
on April 15, 2019
Posted by: Unhappy12
from KCMo
I bought the software and I had to pay for the state also and if want to e file the states you have to pay for that too and they double charge you to e file and the number they put on the charge it’s incorrect
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Very good product
on April 15, 2019
Posted by: 72 growing
from Colonial Heights, VA
Very happy with this product. The only problem is the limited ability to print only the desired tax return pages. For example, Form 1040 now has 6 related schedules some of which contain no data, but I had no choice but to print all 6 schedules.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to Use
on April 15, 2019
Posted by: DTW1
from CT
Easy to follow, but with the tax changes I doubt I'll need it again seeing as I was forced to use the standard deduction. Want to keep a customer? Let me file (as I did this year with you) and use my credit card to pay my bill (as I did this year) BUT open a service that will let me use my credit card without imposing a ridiculous "convenience fee." It cost me over $100 to use my credit card to pay my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Thorough but not Overwhelming
on April 15, 2019
Posted by: golazoDad
from Muncie, IN
really good explanations; software prompts lead the user to a clear path to completion; only negative is navigating to deeper questions is not great
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Best tax software out there.
on April 15, 2019
Posted by: Tobias35
from Conecticut
Year after year H&R Block comes through with the best and ease of use software. What once was a nightmare doing taxes is now a pleasure giving Sam his cut.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Legacy info is helpful
on April 15, 2019
Posted by: Greg2019
from Lake Gregory, Calif.
I continue to be impressed with the performance of the software as a legacy product that understands the continuity of last year's return. My only issues this year: It had computed my state return before I'd put in a single piece of info; and there should be a medical insurance FAQ for people like me: Employed, but with getting health insurance from the employer. I can't consider myself self-employed, so it took me a long time to figure out that it goes as a medical expense, and the deduction was insignificant. Moreover, the software makes you work very hard going all this itemization when taking the standard deduction was probably inevitable. I think the software should give broad parameters and make a recommendation before you do all the work for nothing. Efiling charge for the state is too high. It cost me 10 times less to mail it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product
on April 15, 2019
Posted by: Jim001
from NC
Bought this product several months ago and the product works very well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock