Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,488 Reviews)
Rating breakdown 129,488 reviews
5 Stars
86,466
4 Stars
23,779
3 Stars
8,289
2 Stars
4,403
1 Star
6,551
85%of customers recommend this product.
(
41,152 out of
48,306)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
Data Gaffe
on April 15, 2019
Posted by: Deek2
from North Carolina
This and predecessor 'Kiplinger' is the only tax software I have ever used, and had always been satisfied. 2018 software pulled in erroneous 2017 AGI as part of the validation process, which had never happened in 15+ years. IRS immediately rejected the filing and the state placed it on "Hold" pending the Federal return. AGI was corrected and Federal was accepted, but more than two days later, and the state (NC) return is still on hold...
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
A must-have for the non-tax savvy filer!
on April 15, 2019
Posted by: LastMinutTaxGirl
Hands down--this is my favorite tax software. It is super easy...easy to download, set-up and begin filing. I completed the purchase process, set-up process, and preparation for my federal and state taxes in less than 1 hour.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Loops
on April 15, 2019
Posted by: Jackson2018
from Houston
When using the program, the interviews are to keep you from filling out unnecessary forms. This year, I was filling out information that the program should have known I wasn’t qualified. Example is the moving expense... it’s for military, so when I answered in the interview that I was not military the program shouldn’t allow me to fill out unnecessary information only to end up saying I don’t qualify. Too many loops...I’ve used the program for over 8 years...first time I went into loops.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Has a State e-File bug.
on April 15, 2019
Posted by: Royc10
from Sterling, VA
Federal prep and filing was great! Couldn't be easier. It took into account the tax changes and allowed comparison with both joint and individual filings for best refund. However... I e-Filed the Federal electronically and decided to mail state. Later I changed my mind and tried to eFile State to no avail. It kept telling me I needed to eFile Federal first and then took me to Federal eFile again and again. When I selected to do it from the list of tasks (eFile State Separately) the program suddenly quit. Luckily I had saved my work. Seems to be repeatable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Some Problems
on April 15, 2019
Posted by: 44Walker
from California USA
I had problems at the "Charitable Donations" page. It would not "Skip" the interview portion. Then at the "State & Local Income Taxes" page there was no "Next" button at the bottom of the page. (I couldn't finish the tax preparation.) Closing the program then reopening it corrected the problem. In the state program, it wouldn't go to the "Print" page. I had to go to the forms page to print things out. But I finished!
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
H&R BLOCK DELUXE 2018 SOFTWARE
on April 15, 2019
Posted by: Ralpheboy
from Plattsmouth, NE
I waited until the 14th to file my taxes. The program downloaded quickly and was easy too use. It has help for every line item on the form, and you can talk to an advisor if you have problems. They will even provide support and help you in case of an IRS audit.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tool to do your taxes
on April 15, 2019
Posted by: Gwilym
from Elysburg, Pa
This is the 10th year using H&R Block Deluxe for doing my Federal and State taxes. It is easy to use, bring in old year numbers, and much assistance is given if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Filing with H&R Block
on April 15, 2019
Posted by: Tookute
from New Orleans, LA
I thought I would save money and do my taxes this year. It wasn't easy to follow along with this software package. Going to try a different one this year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock