Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
s
on March 25, 2017
Posted by: sar304
I hate it when your program tells me a form is not available to use for e-file when that is the reason I bought the Deluxe version.
review is too complicated.
review is too complicated.
Written by a customer while visiting HRBlock
Customer Rating
4
Works fine Normally
on March 25, 2017
Posted by: Jeff53
from Columbus, Ga
Marital status:Married
This year I was hit with an attack that appeared like a normal program update but actually deleated my nearly compleated return. HR Block provide me with a fresh copy of the program. I rebuilt my return and filed it. When I went back to check status I found my file in an unfiled state. After checking on line I learned my IRS return was compleated. This never happened to me for the 20 years that I used H&R Block or its predisessor Tax Cut.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
It's okay, but nothing to get excited about
on March 25, 2017
Posted by: Kinda frustrated
from Chicago
The app crashes when doing an update. Sometimes it's hard to get it to run again. I had to uninstall the app, re-install original version, then apply update hoping it wouldn't crdash. There's no tech support on the app, so I almost switched to Turbo Tax. They're a bit more expensive, but their app works at least.
Also, the state forms are not backed up. The app has an option to backup the reteurn, but the state reeturn is not in the backup. This could be problematic if there's an audit.
Cons: Time consuming, Hard to fix issues, Hard to install
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
I AM GLAD I SWITCH FROM TURBOX TO H&R BLOCK.
on March 25, 2017
Posted by: JPA380
from Phoenix, AZ, United States
Marital status:Single
I have not negative feedback. The software is well priced, efficient, great GUI and easy to use. Love it!!!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
VERY USER FRIENDLY
on March 25, 2017
Posted by: Trishas
from SF, CA, United States
Marital status:Married
Had always used Turbo Tax, but my daughter gave me this disc and I find it very user-friendly.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Ripped Off
on March 25, 2017
Posted by: R U Kidding
I bought Deluxe and paid separate for State return. When I went to send the federal return I was told the activation code was not valid. The return was the second (number 2) to be sent. The first one went with no problem. I was forced to pay for the e file. I would like my refund for the filing fee. I also wrote the code number on a separate paper and re-entered it three times.
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed
on March 25, 2017
Posted by: stord
from Jacksonville, FL, United States
Marital status:Single
The software inserted the wrong AGI from previous year and it took way
too long to find out how to correct it.
too long to find out how to correct it.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Terrible for College Expenses
on March 26, 2017
Posted by: NDIrish1
from Pittsburgh, PA, United States
Marital status:Married
Decent software to handle income and deductions, but for college related expenses, it falls flat on its face. This was our first year with one in college, and instead of the software guiding us through the unknown, it failed to deliver. HR Block either doesn't know how, or doesn't care, to make user friendly tax software to guide parents through "qualified" higher education expenses, 529 plan withdrawals, and which, if any, tax credits you are entitled to take based upon your situation. Instead, I had to go out and research the topic in order to complete my return. Many online forums voiced the same frustrations about this software's shortcomings in this area. If you don't have a student in college, you are fine, but if you do, I'd steer away from this product.
Cons: Hard to prepare
Pros: Easy to import
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock