Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
Fine for basic stuff, doesn't have all the forms
on March 5, 2017
Posted by: AdamTa
from Crystal Lake, IL, United States
Marital status:Married
I have used the H&R Block software for the past 5 or 6 years. This year I was issued at 1099-Misc instead of a W-2 for a former employer and found that the forms 8919 and SS-8 were not part of the software. So I could not complete or file my taxed using the purchased software. Very disappointed.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Unwieldly H&R block software is driving me crazy
on March 5, 2017
Posted by: Frustrated librarian
from Marietta, OH
Marital status:Married
Neither of the two software packages mailed to my home would allow me to 1) pay for them, 2) file federal taxes online, or 3) download the state file I needed.
So I bought the Deluxe 2016 package online, and it took 2.5 hours to download the state file I needed on my high speed internet connection. Most unorganized access I've seen in 5-6 years of using H&R Block filing software.
So I bought the Deluxe 2016 package online, and it took 2.5 hours to download the state file I needed on my high speed internet connection. Most unorganized access I've seen in 5-6 years of using H&R Block filing software.
Cons: Hard to fix issues, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Features were probably the same as other products
on March 5, 2017
Posted by: Justnomi
Marital status:Married
I downloaded this product yesterday however the free e-filel for federal taxes did not work. Activation code was not valid even though it was the one provided to me
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
system cant down load federal taxes correctly for
on March 9, 2017
Posted by: Anonymous
from hawaii
Marital status:Single
takes federal retire income once completed on your program and loads it the hawaii tax form as a hawaiian income/ we as residents do not pay taxes on RETIREMENT INCOME/ you need to figure out why this happens its a big problem and caused me grief on 2015 taxes , soI cant trust your system and have to to hawaii taxes by hand
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
The Best Tax Software I've Used
on March 13, 2017
Posted by: Skinnyone
from Las Vegas, Nevada
Marital status:Married
I've been using H&R Block tax software for many years. I wouldn't
think of using any other. The interview covers thoroughly everything
that involves us with the IRS. I'm sure that the IRS has great respect for H& R Block!
think of using any other. The interview covers thoroughly everything
that involves us with the IRS. I'm sure that the IRS has great respect for H& R Block!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy Transition from TurboTax
on March 18, 2017
Posted by: Lazer
from North East CT
Marital status:Married
I've used TurboTax for years, but they began to not support my stable Windows XP platform. I decided to transition to HR Block. The program installed easily in XP and ran smoothly, acquiring the previous data from the TurboTax files of the previous year. It was easy to use, and in some ways easier to navigate than TurboTax. I haven't used it to file my taxes, and I hope it will go smoothly, as well. The state forms were easily populated and I have yet to file the CT state form and hope it works out well. I recommend it to those who still want to use Windows XP.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Overall good product
on March 18, 2017
Posted by: NancyD1977
from Sykesville, MD, United States
Marital status:Married
This software is very easy to use. However, I am disappointed that it does not contain all IRS forms! This limits the ability to complete online filing since I had to get the form I needed in hard copy. And without that form, I would have gotten a lower refund. Tax software should include all the forms a tax-payer might need to complete their taxes. Or at least provide an option to download additional forms as necessary if you don't want to include them all in the software.
Cons: Doesn't maximize refund, Hard to fix issues
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Miscalculated state taxes
on March 18, 2017
Posted by: DCC287
from Falling Waters, WV, United States
Marital status:Single
The software made a $500 dollar error in the amount of state tax I owed. It automatically gave me a large deduction that I did not qualify for.
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock