Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,619 Reviews)
Rating breakdown 128,619 reviews
5 Stars
85,972
4 Stars
23,572
3 Stars
8,205
2 Stars
4,367
1 Star
6,503
85%of customers recommend this product.
(
40,639 out of
47,707)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Easy to use.
on April 12, 2019
Posted by: Gerard2734
from Bronx, NY
This product I have been using about 15 years and it is easy to use and simplifies tax preparation given the many complexities in preparing a return. The electronic filing also make it a pleasure to use requiring two less mailings to IRS and Stae Tax Bureau - not to mention receiving their receipt of the tax return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Deluxe+State = Not so deluxe
on April 12, 2019
Posted by: realjwd
from VA
I am disappointed that, having bought the Deluxe + State that that does not include the cost of efile-ing the state return. I am further disappointed that the VA state software does not include form 760C - having to download, print, and manually complete the computations needed to determine if we may owe a penalty makes H&R Blocks's State software incomplete. At the least you could prompt for the needed details and do the math. I'll be looking for an actual complete set of common forms from competitors next year or resurrect my own VA spreadsheets.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Federal program is good
on April 12, 2019
Posted by: Ggrubb4
from South Carolina
federal tax program was good. I completed that one and successfully e-filed it to the Federal Government. The South Carolina tax program was not complete. It would not acknowledge my deduction for being retired over 65 years old line p1. I went over and over the program but could not find where I could clam the deduction. It kept telling me I owed over $700. I finally added the deduction to line v (other subtractions; which was wrong but it gave me the correct amount I owed. So I finally printed a copy of the return. I crossed out the amount in line v and added it to line p1 (retirement deduction). I initialed each change I made so they would know I was the one that had made them. The program did give me the military retirement deduction p4. I was not eligible for ,the over 65 deduction q1. After all of the hassle I gathered all the forms, put them in an envelope and mailed them to Columbia. I don’t know what I’ll do next year.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Can’t correct State Return
on April 12, 2019
Posted by: Anonymous
I purchased Federal and State with efile I had to correct my Stare Return and had to purchase another State efile because the software would not let me file the corrected return
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
It’s ok, pretty easy to navigate.
on April 12, 2019
Posted by: Justin Case
from Chicago
Why can’t we download the federal and state returns at the same time? It’s crazy that we have to download the state return after the federal is completed? It’s a nuisance.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible Experience and dissatisfied
on April 12, 2019
Posted by: FergieFerg
from MS
I purchased the deluxe version, but in the middle of the program, It was recommended that due to my tax type, I should upgrade to premium. I paid the expensive difference, but then the software never downloaded. I have now had to pay more money to file an extension because of the issue.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Problems making credit card payment with E-File
on April 12, 2019
Posted by: TWjaw
After many years of using Taxcut I will be switching to another program next year. After many attempts to pay my tax balance by credit card after E-Filing I finally gave up and just mailed in my payment. Time consuming, frustrating, and disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow
on April 12, 2019
Posted by: Coyootee Man
from Saco Maine 04072
Hey, this is my seventh year with H & R Block. Oh yes, I can wait til next December. It works really well.... Thanks
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock