Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,619 Reviews)
Rating breakdown 128,619 reviews
5 Stars
85,972
4 Stars
23,572
3 Stars
8,205
2 Stars
4,367
1 Star
6,503
85%of customers recommend this product.
(
40,639 out of
47,707)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Bring back the easy Search and Chat features
on April 11, 2019
Posted by: T_Dixon
from Tampa, FL
I have been using this software for tax returns since 2010. It seems to have improved every year except for 2018. If you have a simple return, you'll be set, but if you have a little more complex items and / or have accuracy issues, you will need help to get through these. It's one of the reasons I buy the software every year, as HR Block has provided this help. This year however, there was no ability to type something to search in help, and no way to initiate a chat session. I don't know why these features were taken away, but I highly suggest you bring them back!
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Better than previous years
on April 11, 2019
Posted by: maryfrances
Your software is easier to use than is has been ever before. Good job!
I downgraded you a star because it is so difficult to figure out how to print my state form. It is easy to print and e-file the Federal form and it is easy to e-file the state form. But printing the state form? Nope; there are hoops to jump through. It is probably your purpose to frustrate customers so they will pay to e-file it. This is the only flaw I find. Seriously! Other than this, your software is great!
I downgraded you a star because it is so difficult to figure out how to print my state form. It is easy to print and e-file the Federal form and it is easy to e-file the state form. But printing the state form? Nope; there are hoops to jump through. It is probably your purpose to frustrate customers so they will pay to e-file it. This is the only flaw I find. Seriously! Other than this, your software is great!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on April 11, 2019
Posted by: DCG3180
from Bay Village OH
I have used this software for several years. It is very accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
This program is awesome. Everything was extremely!
on April 11, 2019
Posted by: HoytUsa
from New York
I have been using this software for 7 years and I wont use anything but HRB. Its easy, complete and very detailed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Better than my previous software!
on April 11, 2019
Posted by: CB14222
from Western New York
I had been using an alternate product T****T** for years until last year when that company's software would no longer work on my computer. I was angry about it and rather than get a new computer, I decided to try HRBlock software. I like it much better. It's actually easier to use and provides better support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Simple, Comprehensive, Complete!
on April 11, 2019
Posted by: ctkiyabu
from Eugene, OR
I have used several of the competitor's products, and H&R Block has the best format and is the simplest to use. It is also very easy to get the help you need for a few more dollars (hence my choice in the Deluxe version). This year's taxes were easier than before, so I didn't need to use the online help feature, but is was great to have it available if I ran into a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, helpful hints
on April 11, 2019
Posted by: ScottVP
from Ellenton, Fl
Worked Great, no issues, I would recommend to friends.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Overall just a great product
on April 11, 2019
Posted by: Frederick C
from TN
I have used H&R for several years. Program is well organized and easy to use. To over simplify perhaps, it is just answering the questions and viola' you are done.
Of course if you don't organize and have your tax documents readily available...well, any program or in-office preparer you will find it challenging. But if you do have your stuff ready, it really is simple.
I keep coming back based upon pricing, prior performance and ease of use.
I haven't been audited so I can't say what the use of a H&R professional agent is like...but based upon the other...I would suspect it is very helpful.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock