Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,598 Reviews)
Rating breakdown 127,598 reviews
5 Stars
85,434
4 Stars
23,327
3 Stars
8,086
2 Stars
4,310
1 Star
6,441
85%of customers recommend this product.
(
40,029 out of
46,992)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
2
Not so Deluxe
on April 7, 2019
Posted by: FmrHRBlockUser
from Georgia
The software was easy to use. However, I purchased the Deluxe version which supposedly included 1 state return. When I attempted to file my returns, I had to include a credit card number for it to charge a fee for my state return!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Worst tax program
on April 7, 2019
Posted by: Alec77
from Portland
I finished my return and hit save and the entire return was deleted.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Makes Filing Taxes Easy
on April 7, 2019
Posted by: tylerrose84
from Arlington, TX
I have used H&R Block software for many years. I never have to worry about what forms to file or how to process unusual documents.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Needs improvement
on April 7, 2019
Posted by: DG52
I filed electronically for Federal taxes, but needed to print out the voucher and instructions for mailing the check. The program does not make this easy to do.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
State Tax E-File Not Included in Price
on April 7, 2019
Posted by: VeryPickyShopper
from West Chester OH
I bought the homeowners plus investors H&R Block deluxe plus state. The code includes a free FEDERAL E-File, but not a State. They are giving you a State PROGRAM included with the price, but not an E-File for the State. It's very misleading in my opinion. Is it worth the price? Yes. However, I would rather pay the full price of the federal and state and not have to use my credit card at the end in order to file my state E-File. I suppose you can mail a paper copy of the state return for free. I didn't want to do that, so I paid. But I suspect I could have if I wanted to.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Terrible User Interface
on April 7, 2019
Posted by: mrmr13
User interface hasn't been updated in at least a decade. This ancient product still quotes download times for broadband (9+ minutes) when it's less than 30 seconds if you have any sort of modern day connection. If you want users to keep paying year after year to file taxes, the least you can do is update your product to be more user friendly.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to use
on April 7, 2019
Posted by: Kathy411
from Miami FL
This product takes you step by step making you feel comfortable. I used the same product last year so this year it dropped in a lot of the information. Will definitely use next year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Great Program but doesn't print properly
on April 7, 2019
Posted by: Tired and disgusted BK
Everything is working fine..... directions and explainations are easy to understand and work with. Until, that is, it comes time to PRINT the official forms (or alternately to save to the PDF file using the PDF995 driver - doesn't work). Printer is fine, it prints anything else from the H&R Block 2018 program without problem. It took me over one hour to figure out that the only way to print out the forms for filing is to go to "forms" and open each form individually and print that. Very sloppy programing guys. You've done better in previous years!!! You owe me an explaination .... and a fix!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock