Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Easy To Use!
on March 27, 2017
Posted by: dandyrandycat
from Denver, CO, United States
Marital status:Married
Very thorough and self explanatory. No problems! Easy to use.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Incorrect tax penalty calculation
on March 27, 2017
Posted by: cgeg
Form 2210 program considers Estimated Tax payments as late when payment date entered is later than the 15th of month due, even though IRS deadline is later due to tax holiday and/or weekend date.
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent except for two things
on March 27, 2017
Posted by: Steve_K2
from San Antonio, TX, United States
Marital status:Married
Not the first time I've used H&R Block. Fine program, but wish these two things were changed:
1. We are asked a) how much in total we have in our IRAs, and b) our basis in the IRAs.
1. We are asked a) how much in total we have in our IRAs, and b) our basis in the IRAs.
I estimated both the total and the basis. The exact total could have been calculated, but the basis, not a chance.
I didn't think too much of the questions, so came up with SWAGs: $150K and $100K. What a surprise to see these numbers show up on a form 8606 and more, be reflected on the 1040 as an additional $31,273 of taxable income.
I still don't understand why what I have in my IRAs should increase my taxable income. The funds in the IRAs remain invested; why are they considered income?
The tax program never, to the best of my memory, mentioned the importance of these two questions, nor the impact the answers would have on my tax return.
2. This is a minor point, but in the instruction page we get after completing our return, we are not told when to send in our payment if we owe taxes. Is it after we are informed our efile return was accepted? That's what I concluded today after three weeks of not hearing from the IRS. I recommend it be spelled out for those of us who use efile.
Otherwise, a fine program for an average taxpayer.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Deluxe 2016 - product support
on March 27, 2017
Posted by: Donna Staehely
from Rainier, OR, United States
Marital status:Married
I bought this program a month ago and head problems updating and get the state to down load. I spent hours reinstalling and trying to down load state forms. there is no place contact information for software issues. I ended up buying another one installed and had my taxes done in 30 min. what a waste of my time on the first one. I am not sure I will use it next year it was a waste of my time I want easy support not road blocks or no support if your project is not working.
Cons: Time consuming, Hard to fix issues, Hard to install
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
So simple to use
on March 27, 2017
Posted by: blazerscoach
from Central NJ
Marital status:Married
It is pretty much fool proof with instructions and help throughout the program
Cons: Doesn't maximize refund
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
easy to use - user friendly - price was right
on March 27, 2017
Posted by: dont bother me
from allentown,pa
Marital status:Single
very impressed - has supporting documentation telling how and why (tax code can be very confusing)
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
does tough tax complexities with ease
on March 26, 2017
Posted by: agedp
from Oakland, CA, United States
Marital status:Single
I used this for a return with lots of complexities, rental, business, amt, recapture of amt, nol, etc. It was really helpful and very improved from two years ago. I would recommend it. I did taxes professionally for 15 years and this is almost as good as professional software.
Pros: Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Super easy to use!
on March 26, 2017
Posted by: ZookeeperJD
from St Cloud, FL
Marital status:Married
I've been using H&R Block tax software for years. It is a fantastic program that makes doing your taxes very easy!
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock