Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,354 Reviews)
Rating breakdown 130,354 reviews
5 Stars
86,903
4 Stars
24,013
3 Stars
8,401
2 Stars
4,444
1 Star
6,593
85%of customers recommend this product.
(
41,644 out of
48,872)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
4
Works great, but could use some more explanation.
on July 28, 2025
Posted by: JohnL58
from Near Pittsburgh, PA
Verified Purchase:Yes
I have been using the H&R Block Deluxe software for a couple of years. The only complaints that I have are that some terms were not explained and "navigating" the software. I had to make some fixes and it seemed like I went to the beginning of the set of questions. Also, printing or saving my return took some time to figure out. The Save As PDF did not work. I had to use the Save As A File in the Print function and some thigs were "off-shifted". I didn't write down the terms that I previously mentioned because taxes gives me a headache even though mine are "simple". Basically, I had a W2 and property tax. I was wondering if I need to answer all the software questions for this. I realize that all of the questions are needed for some people, but couldn't it ask what income I have (from a W2), have any kids, and made 1 or 2 other questions and figure that I get the Standard Deduction like I usually get and go from there.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, July 30, 2025
Hi John, thank you for continuing to use the H&R Block Deluxe software and for taking the time to share your experience.
It makes complete sense that navigating tax software, especially when your return is simple, can feel overwhelming. Your feedback about the navigation, terminology, and Save As PDF function is incredibly helpful. We appreciate your patience and the effort you put into resolving this matter.
If we can help in any way, please contact us at 1-800-472-5625.
It makes complete sense that navigating tax software, especially when your return is simple, can feel overwhelming. Your feedback about the navigation, terminology, and Save As PDF function is incredibly helpful. We appreciate your patience and the effort you put into resolving this matter.
If we can help in any way, please contact us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Supf
from North Carolina
Verified Purchase:Yes
Tax program is straight forward but fee to file state return electronically is high
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, July 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: exact71
from Texas
Verified Purchase:Yes
I was able to understand how to file my tax returns electronically for the first time. My paper filing was LOST by the IRS. From now on, I will probably do electronic filings
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, August 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vblocker
Verified Purchase:Yes
This was my first buying and using HR tax software. I was looking for an alternative to the software that I had been using for years.
HR software was much easier to follow, and I completed without much help or hiccups. I will continue to use this software in the future.
HR software was much easier to follow, and I completed without much help or hiccups. I will continue to use this software in the future.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, August 5, 2025
Thank you for leaving a review! We’re thrilled to hear your first experience with H&R Block tax software was a success! It’s always our goal to provide a user-friendly experience, and we’re glad we delivered. We look forward to helping you again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,190) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,247 out of
10,017)
Value
4.5