Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,947 Reviews)
Rating breakdown 126,947 reviews
5 Stars
85,073
4 Stars
23,179
3 Stars
8,015
2 Stars
4,270
1 Star
6,410
85%of customers recommend this product.
(
39,653 out of
46,552)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
taxes 2018
on April 3, 2019
Posted by: pupulebabs
from missouri
This is the second time I have been charged twice for my return. You charged me on my credit card, then again when I filed you took out of my fed return.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on April 3, 2019
Posted by: Tollie
from San Antonio, TX
Have used H&R for years. The estimated tax section needs improvement.
One block asks for taxes withheld to date. If person is currently having taxes withheld it should ask for expected withholdings for the year.
One block asks for taxes withheld to date. If person is currently having taxes withheld it should ask for expected withholdings for the year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent tool
on April 3, 2019
Posted by: Shane2009
from Beaumont, Texas
H&R Block Deluxe software is very easy and efficient for use. I have used this tool for the past three years. It worked very well and provided some savings for each of my federal income returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Clear instructions, easy to use
on April 3, 2019
Posted by: Eigle
from Georgia
I have used this software for years. It's reliable, instructions are clear, and preparation time is very short compared to doing it manually. It's also much more economically feasible than a tax preparation service.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
HR Taxes great
on April 3, 2019
Posted by: Jcp2ww
from Macomb, MI
I did our joint taxes with the three kids. Very user friendly. Have been using since 2016.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
ok for routine but fails unusual & special forms
on April 3, 2019
Posted by: bdcanuck
from MD
I have used it for years and am at point of switching. Only reason i have stuck it out this long is that it imports last years info. However, S/W continues to fail miserably with treatment of special but critically needed forms (e.g. amended returns), and fails to import them either. Ask S/W for help on basics, it is fine, but ask for anything special and it fails miserably (e.g. student education charges). Program icons fail to work, radio buttons give you blank screens, and you have to exit and try again to only have some of them work occasionally.... Then, there is the total failure of their live help functions. Took me 4 days of trying and over 9 hours of hold time to get to live help (and it was Feb-not Apr)... then, after paying for software, you have to pay to file state.... fed up to point of quitting
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
some serious quirks
on April 3, 2019
Posted by: pwc45
I bought three copies, one for each of my computers 2 deluxe copies and one for small business and trusts, etc which also included a deluxe program
thus I had three valid product keys. the only work on the computer each is loaded onto a real logistical pain if someone buys three copies of the program, then the three keys should work on any computer
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Good interview and instructions.
on April 3, 2019
Posted by: HerbiefromDerby
from KS
Been using this program for years, starting when it was TaxCut and continuing when it became H&R Block.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock